Trust Is A Must

©IDG Communications, Inc. Photo contributed by Matthew Mikaelian.

MediaPost, 11/18/10

If advertising is created to sell a product, service or even an idea, it’s helpful if the message is not only clear but also believable to the intended audience. According to a new Adweek Media/Harris Poll of 2,098 U.S. adults surveyed online in October, only one in five American adults say they trust that advertising is honest in its claims all or most of the time. Rather, a majority say they trust that advertising is sometimes honest in its claims, and just over one in ten say that they never trust that advertising is honest in its claims.

Although all adults seem somewhat unsure about the believability of advertising claims, older adults are more suspicious than younger adults. While 90% of young adults aged 18-34 say they trust that advertising is honest in its claims at least sometimes, 86% of older adults agree. Of those, 35-44 say this, as do 84% of those 45-54, and 81% of those 55 years and older. Conversely, almost one in five adults 55 and older say that they never trust that advertising is honest, compared to less than one in ten 18-34 year olds who say the same.

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