Social Media Influences Brand Reputation

©IDG Communications, Inc. Photo contributed by Matthew Mikaelian.


Social media plays an important role in how consumers discover, research, and share information about brands and products, according to research from Nielsen/McKinsey’s NM Incite.

Consumers are very much part of the decision funnel for other consumers, says Radha Subramanyam, SVP of media and advertising analytics, NM Incite.

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