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Tech Marketing Guide to B2B

News, video, events, blogs about Social Media Marketing for high tech business-to-business from IDG Knowledge Hub.

Tech Marketing Guide to B2B

News, video, events, ideas and blogs about Advertising and Marketing for high tech business-to-business from IDG Knowledge Hub.

Tech Marketing Guide to B2B

News, video, events, ideas and blogs about Lead Generation Marketing for high tech business-to-business from IDG Knowledge Hub.

Tech Marketing Guide to B2B

News, video, events, blogs about Mobile Marketing for high tech business-to-business from IDG Knowledge Hub.

Tech Marketer's Guide to B2B

News, video, events, blogs about Technology Business and Marketing for high tech business-to-business from IDG Knowledge Hub.

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IBM and Box Team Up to Target Global Data-Storage Market

The New York Times

Corporate partnerships, like human ones, depend on what each side brings to the relationship and what each side needs.

So, using that give-and-take formula, an alliance announced on Wednesday would seem to be a good match.

IBM, the technology giant, and Box, a Silicon Valley online file-storage company, are combining their products, technology and marketing to try to smarten and streamline the work done by teams in business.

IBM brings its global reach, expertise in security, and data analysis and Watson artificial-intelligence software. Box brings a service used by millions of people in corporations and organizations who store all manner of data-rich content such as business documents and X-rays in the company’s computing cloud. Together, the two companies say they will develop new applications that will enable teams of workers to collaborate more easily and efficiently.

For IBM, the agreement with Box is the latest in series of partnerships with other companies including Apple, Facebook, Twitter and the Weather Company, which owns Weather.com and the Weather Channel. In these alliances, IBM is applying its technology to large pools of digital data to create new services for corporate customers. In the Apple and Box partnerships, the goal is to help increasingly mobile workers become more versatile and productive.

“This deal is largely about using IBM’s artificial intelligence on the corporate content in the Box service,” said Frank Gens, chief analyst for the market research firm IDC. “And it fits the pattern of the recent partnerships for IBM.”

For Box, the IBM alliance promises to be a cost-effective path to further growth. Box has more than 37 million registered users, though most do not pay for the service. In its most recent quarter, reported this month, the company said it had 3.7 million paying customers, a 70 percent increase from the same quarter a year ago.

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IDG Communications Launches ABM360™ for Comprehensive Account-Based Marketing

Business Wire

–World’s Leading Tech Media, Data and Services Company Will Provide Sophisticated Lead Generation, Engagement and Targeting Solutions for BtoB Marketers–

IDG Communications today announced the launch of ABM360, a powerful suite of account-based marketing solutions. ABM360 combines IDG’s industry-leading knowledge of the BtoB technology buying cycle with IDG’s 1st party intent data, account-based media, demand generation and marketing services to enable marketers to identify purchasing intent at the company and decision maker level.

Technology marketers continue to be challenged by delivering the right message, at the right time, to the right buyer. ABM360 is the only truly global account-based marketing solution that leverages digital display, demand generation, and data solutions to help marketers identify purchasing intent.

“Mediacom has already come to rely upon IDG’s ABM solutions as an integral part of our clients’ campaigns,” said LaShena Huddleston, Media Director, Mediacom. “We’ve run dozens of campaigns using these tools, and they have proven to deliver a winning combination of innovation and most importantly, results.”

ABM360 reflects IDG’s core capabilities across all facets of technology marketing. By combining IDG’s 1st party personal and contextual data with its demand generation, media, and creative services, ABM360 gives marketers unprecedented global access to the companies and decision makers that matter most.

“IDG’s focus on delivering results has been a game-changer for HP Fortify,” said Majken Pullin, Americas Security Campaign Manager at Hewlett-Packard. “Our use of IDG Sonar, a component of ABM360, shows us that IDG understands the technology industry and buyer intent better than anyone.”

The comprehensive solutions in the ABM360 suite include:

  • Target Account Media – A media targeting solution that helps reach account lists at scale to drive awareness and interest
  • High Intent Media – A solution that applies intelligence to surround high intent accounts with targeted media
  • Creative Personalization – A creative solution that drives better engagement through the use of media that dynamically personalizes based on company data
  • Target Account Lead Generation – A lead generation solution that helps marketers focus on only the accounts with the greatest potential for their business
  • IDG Sonar– A data-enhanced demand generation program which provides actionable sales intelligence at the company and individual decision-maker levels. Sonar intelligence derives intent from IDG’s 1st party data combined with 3rd party data and validates that intent with a BANT-style qualification
  • Deep Media Nurturing – A content marketing program that uses highly-targeted, personalized media to nurture individuals through the purchasing cycle

“IDG knows the technology purchase process better than anyone,” said Michael Friedenberg, CEO, IDG Communications. “This expertise led us to create a suite of ABM products that specifically helps technology marketers identify company purchasing behavior and the people driving these decisions. IDG is the only company to leverage digital display, data and demand generation on a global basis to unlock revenue for marketers and deliver real ROI.”

In the coming months, IDG will be layering new products into the ABM360 suite that leverage predictive analytics and additional advanced data segments.

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For more detail on IDG’s ABM360, click here.

Screen Shot 2015 06 15 at 11.15.37 AM IDG Communications Launches ABM360™ for Comprehensive Account Based Marketing

Why Digital Marketers Must Drive the Customer Journey

IDG Connect 0811 Why Digital Marketers Must Drive the Customer Journey

Handing off customers, from marketing to sales to customer service, seems a bit jolting in today’s digital world. These days, customers own the online social relationship, and they don’t want to be passed around like a hot potato. They demand one group to guide them through the customer journey.

More often than not, this group is the digital marketing team.

Death of a salesman

Already there are signs that marketers are pushing out salespeople. Forrester predicts one million B2B sales jobs will disappear in the coming years, as customers research and purchase goods online. At DEMO Traction in San Francisco last week, many startup tech companies said they don’t even employ salespeople.
On the post-sale side, a fight has broken out on social media between marketers and customer service pros over control of the customer relationship. Customers don’t want to pick up a phone and call customer support anymore. They want answers online, where marketers hold sway yet aren’t good at providing customer service.

“Initially seen as an outbound channel for marketing, social media soon also saw consumers seeking customer service, something marketing teams were ill-prepared to handle,” writes Forrester analyst Ian Jacobs in a brief entitled Take Social Customer Service Beyond Your Own Walled Garden.

See this infographic on the marketing cycle…

The State of Digital Marketing

Sitecore

Approaches to digital marketing in the Benelux

IDG Connect surveyed 53 people based in Belgium, Luxembourg and the Netherlands identifying themselves as marketing directors or mangers, chief marketing officers and vice presidents of marketing marketers, roughly of half of whom work at companies employing 1,000 or more people.

You can find the Infographic below, on this page and download the white paper that analyzes the survey results in detail.

Information technology never stands still, and whilst the pace of its evolution presents marketers with significant challenges it also opens up a wealth of opportunity for companies willing and able to exploit new information consumption trends and software tools to get targeted messages in front of their customers.

Digital marketing strategies can include disciplines as diverse as display and search ads, email marketing, SMS messages, digital events, company websites, search engine optimisation, mobile web and web applications, and social media marketing tools, the combination of which offers unparalleled scope to personalise content to attract new customers, keep old ones and improve conversion rates with timely and relevant offers.

Screen Shot 2015 04 27 at 1.54.14 PM The State of Digital Marketing

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Emerging Technological Trends

 Emerging Technological Trends

Business is evolving. The explosion of new tech is driving new demands on the enterprise and IT has the integral role of determining the appropriate tech adoptions and investments to drive business objectives. Our infographic, “Emerging Technologies Transforming Enterprise IT: Adoption, Integration, and Investments,” highlights Network World research on enterprise network IT and how they are responding to the challenges and opportunities presented by transformative technologies such as Internet of Things, Software-Defined Networking, and more.

Screen Shot 2015 04 27 at 12.48.30 PM Emerging Technological Trends

Download a full version of the infographic here

For additional information from the research studies featured in this infographic, check out:

Network World State of the Network Study, 2015

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5 innovative ideas for digital journalism from Build The News

Journalism.co.uk

The third edition of Build The News, a two-day hackathon organised by The Times and Sunday Times, took place last weekend at the News UK offices in London. Around a hundred talented developers and student journalists brought innovative ideas and prototypes to the table, competing for both the student and staff categories.

The three topics proposed by the organisers before the event were: interaction – if news organisations are getting rid of comments, how can readers be engaged?; social sources – how to ensure UGC is fairly credited; and context – how to explain to readers the wider situation and context around a certain story.

Participating teams tackled not only these categories, but many others. Here are five ideas developed and presented at Build The News:

Interactive Debate

May’s General Election is fast approaching and news organisations are looking for creative and interactive ways of engaging their audiences. The hackathon’s winning team developed a tool that can be easily applied to this particular event, but also to other types of video interviews.

Once given a video, the system generates a transcription, identifies the speakers and provides a written summary of the keywords and main topics discussed. Interactive Debate also uses natural language processing and sentiment analysis software to identify the emotional charge of the participants.

The tool can also serve journalists by providing an analytics dashboard of viewers’ engagement with the content, from most viewed to most shared or commented on.

“I have a long-standing interest in working with transcriptions”, said Pietro Passarelli, one of the team members and current MSc Computer Science student at University College London. “Having worked in the media industry on broadcast documentaries, I am always considering ways in which to make the process easier, faster and more insightful”.

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Amazon’s Dash Is The New Product You Need

Wall Street Journal

Amazon introduced a product on Tuesday so crazy we thought that it was an early April Fools’ joke. It’s the Dash Button, a plastic single-function controller the size of a pack of gum. Each button bears a different brightly colored product logo. Push the button, and soon that product arrives at your door.

In the video that accompanied Amazon’s announcement, there are Dash Buttons for Gatorade, Kraft mac and cheese, Glad trash bags, Gillette razors, Cottonelle toilet paper, Clorox Wipes, Huggies diapers and Tide detergent, and about a dozen other brands are also now partnered with Amazon. The online retailer expects that you’ll place the buttons around your home—in your pantry, on your washing machine and even inside of your fridge.

It might seem like a gag, but the Dash Button is not a hoax. Amazon is asking Amazon Prime subscribers to request an invite into the program. If accepted, you’d get to request a set of branded buttons at no added cost.

The buttons mount with an adhesive strip on the back, or fit into a plastic clip. You set up the buttons using the Amazon mobile shopping app, connecting them to your home Wi-Fi network and assigning the specific products and the quantities you’ll want to receive with each click. When the button is clicked, you get a smartphone notification, and you can cancel that order within a half hour. And if somebody in your house pushes the Gatorade button 15 times, you won’t get 15 orders—just one (or none, if an order is already on its way to you).

 

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Facebook’s New App That Will Make Video Content HUGE

Quartz

Facebook has rolled out a new app that lets friends (and subsequently their network of friends and so on) add clips to an ongoing video focused on a single topic—April Fool’s Day, for instance. It’s potentially a game-changer for advertisers on the social network, which eventually could use the app to engage directly with consumers. And it’s another example of Facebook’s growing emphasis on video.

It’s easy to envision how the new app, Riff, might have been used during last year’s ALS Ice Bucket Challenge, which over the course of three months generated more than 17 million videos posted on Facebook while raising awareness and money to fight Lou Gehrig’s disease.

The video-driven campaign contributed to the huge increase in the number of video posts on Facebook last year—up 94% in the US and 75% globally. In January, the company said that video views on the social network had reached 3 billion a day. “If you go back five years ago, a lot of Facebook was primarily text, right, and a little bit of photos,” CEO Mark Zuckerberg told investors. “Now, I think the primary mode that people are using to share is photos, and I wouldn’t be surprised if in the future that shifted more and more towards videos.”

Facebook’s challenge is getting users to see the value of Riff. The few companies that have ventured into this niche haven’t seen major success. JumpCam, for instance, ranks No. 1,346 in the App Store’s social networking category, according to App Annie. CompetitorsMixBitCollabraCam, and Vyclone haven’t fared much better in the rankings.

But Facebook is pressing on with its video efforts—at its developer conference last week it announced plans to bring immersive videos with 360° perspective to the social network and its virtual-reality platform, Oculus.

“What really matters is that consumers are using video on Facebook, because that gives us an opportunity, one, to provide a great consumer experience, but two, to have ads match that consumer experience,” chief operating office Sheryl Sandberg said on the company’s most recent quarterly earnings call. “If there wasn’t consumer video on Facebook, video ads in your news feed would be very jarring.”

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IDC: Serial Analysis of “Internet Plus” and Transformation of Traditional Industry – Media Industry is Experiencing Disruptive Transformation

IDC PMS4colorversion 1 IDC: Serial Analysis of “Internet Plus” and Transformation of Traditional Industry – Media Industry is Experiencing Disruptive Transformation

Beijing, March 25, 2015 – In the recent two years, IDC visited more than 30 traditional enterprises and industry clusters proceeding from the emerging mode of Internet such as e-commerce, and obtained a deep insight into the impact of Internet on traditional industry transformation and upgrade. Yolanda Zhang, Research Manager of IDC China believes that, “in the Two Sessions (the National Peoples’ Congress and Chinese People’s Political Consultative Conference), Internet Plus is among the hottest vocabularies. The State for the first time encourages and supports the development of Internet as a strategic emerging industry. It can be foreseen that Internet will play a significant role in promoting industry upgrade and leading the new economic development of the whole country.”

In the upgrading process of traditional industries, advertising and media is the first industry impacted by the wave of Internet. In recent years, with the value of Internet media increasingly accepted by the market, the proportion of spending on Internet advertising has expanded steadily.

IDC analysts believe that, the impact of “Internet Plus” on the transformation and upgrading of media advertising is mainly reflected in the following four aspects:

1. Expand media resources and increase media forms: The development of Internet applications, for instance in e-commerce, has expanded the channel resources of traditional media communications. New media platforms are formed such as Web portals, e-commerce platforms, APP clients, and social media platforms, which are able to provide advertisements in the form of page ads, implanted ads, and ad search alliance.

2. Deliver ads more precisely: The traditional advertising models seek to improve  brand awareness by delivering ads on mass media platforms such as China Central Television (CCTV) and leveraging the maximum range of “bombardment”, so as to foster consumer trust and boost sales revenue growth. Advertising models based on E-commerce ecosystem tend to first filter out potential target customers through accurate analysis of user data, and then deliver ads to the targeted customers. Compared to traditional advertising models, they are more accurate and cost effective.

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CMOs Focus More On Tech To Automate Media Decisions

MediaPost

Blake Cahill, global head of digital and social marketing at Philips, manages more than 70 marketing technologies.

He is one of a growing number of marketing heads becoming inundated with technology as media silos crumble and data integrates to support cross-channel and cross-device marketing and advertising.

“Just in the customer relationship management sector, we have three or four major pieces of technology, and then underneath another three or four to manage the customer data,” Cahill said. “In the social space, we have about seven or eight pieces of technology to help with social listening, publishing, and analytics.”

Cahill is looking at technology investments to better automate media decisions and ecommerce, because as the company builds more Internet-connected products, consumers will purchase service contracts from the brand, rather than third parties like Amazon. He is also looking at adding technology around affiliate and media marketing as it relates to the triangle between search engine optimization, social optimization, and ad-serving.

For years, Gartner has been touting the majority shift in spend on technology from CIOs to CMOs. Cahill references the research firm’s forecast, which suggests that within the next few years, marketing will see CMOs spend more on new digital technology than CIOs. Not at Philips, he said, admitting that it depends on the company.

“It may be true if you’re a start-up like Uber and the model is built around marketing and customer engagement, but if you’re a larger company with an established infrastructure, the statement isn’t necessarily true,” Cahill said. “Marketing departments are making massive investments in technology to drive customer relationships and media.”

Gartner estimates that the average B2C relies on more than 50 applications and technologies to support marketing. By 2018, CIOs who build strong relationships with CMOs will drive a 25% improvement in return on marketing technology investment.

 

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