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Tech Marketing Guide to B2B

News, video, events, blogs about Social Media Marketing for high tech business-to-business from IDG Knowledge Hub.

Tech Marketing Guide to B2B

News, video, events, ideas and blogs about Digital Media Marketing for high tech business-to-business from IDG Knowledge Hub.

Tech Marketing Guide to B2B

News, video, events, ideas and blogs about Advertising and Marketing for high tech business-to-business from IDG Knowledge Hub.

Tech Marketing Guide to B2B

News, video, events, ideas and blogs about Lead Generation Marketing for high tech business-to-business from IDG Knowledge Hub.

Tech Marketer's Guide to B2B

News, video, events, blogs about Technology Business and Marketing for high tech business-to-business from IDG Knowledge Hub.

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The Value Of Video For Social Advertising

MediaPost

The value of video in digital marketing is growing as video consumption continues to rise across channels and connected devices. In the first half of 2014, the Interactive Advertising Bureau reported digital video ad spending increased by 24% compared to the first half of 2013.

While TV is not dead — consumers still watch on average 4.5 hours of TV per day — users are spending significant amounts of more time viewing video content on other devices like desktop, smartphone and tablet. Mobile now accounts for 22% of overall digital video consumption, expected to rise in 2015 with ad spending in social expected to exceed $26 billion dollars globally.

Enter Social Media: A Channel Capable of Widespread Impact

As marketers, we need to stop thinking in silos and start media planning with complete storytelling in mind. Using video content and social channels together to tell a cohesive, engaging narrative that leverages the mind-set of the user, based on the screen and platform they are viewing, should be the norm.

Once content creators begin to develop video based on channel and device, engagement and video completion rates skyrocket. Adding videos to landing pages can increase conversions by nearly 90 percent—especially across the ever-increasing landscape of social platforms, where video has become a strategic way to break through the daily clutter of 58 million tweets, 4.75 billion pieces of Facebook content, and 60 million Instagram posts.

Few advertising channels outside of social allow a brand to maximize distribution of short- and long-form content and get users to watch nearly an entire video clip. Video is a tool to help change perception and sentiment among a brand’s target audience, while leveraging established advocates to relay influential opinions to their peers across multiple channels.

Given the usage of social platforms, high engagement with content and the ability to target audiences on a one-to-one level, it’s surprising that video and social are so commonly planned separately. As marketers, isn’t it our job to find the right user and deliver the right message to them at the right time? If so, why are we not planning video strategies on Facebook and Twitter in conjunction with our broader video buys? It is time to tear down the channel walls and start building smarter media plans inclusive of social user behavior and each platform’s unique capabilities.

Video-based social media offerings are becoming more advanced and marketers should continue to adjust their strategy accordingly. Recent research from SocialBakers found that more marketers are opting for Facebook video over YouTube, and Twitter’s native Video Card outperforms YouTube links — emphasizing the huge opportunity for brands to develop engaging content that resonates with each social network’s unique audience and format.

Continue reading… 

Brazil’s tablet fever starts to subside

ZDnet

Interest in tablets by Brazilian consumers and corporates appears to be declining, according to recent numbers by analyst IDC.

The research house’s Tablets Monthly Tracker suggests that in July, some 612.000 tablets were sold, up 17 percent on July 2013. However, 642.000 devices were sold in August, 3 percent less compared to the same month last year.

Out of all the devices sold in those two months, 96 percent were sold to final consumers and 4 percent to corporates.

This decrease in sales points to the start of a decline in tablet fever in Brazil. According to IDC, the “big moment” for tablets in the country has passed and that from now on, sales are likely to reach a more stable level rather than the exponential growth seen in previous months.

“We had a moment with many tablet launches with some low-quality options, which has led to consumers being disappointed and not considering a second purchase,” says IDC Brazil analyst Pedro Hagge.

The analyst added that the end of the acquisition of tablets for public sector projects and the growing competition of phablets also led to the decrease in interest in tablet devices.

Last year, the Brazilian market was inundated with tablet computers as consumer demand soared.

Continue reading…

The Davids are taking over the smartphone world

The Business Times

NEW data released by IDC on smartphone sales last week shows that there’s a new kid on the block. According to the research agency’s Worldwide Quarterly Mobile Phone Tracker, in the third quarter of this year, Chinese phonemaker Xiaomi zoomed to the No 3 slot in the global list of top five smartphone makers in the world, behind Samsung (No 1) and Apple (No 2). The Chinese company sold 17.3 million units in the quarter for a 5.3 per cent market, pipping Lenovo (5.2 per cent) and LG (5.1 per cent) to the third spot.

It’s true that, as IDC notes, Xiaomi benefited from its focus on China and adjacent markets. This, coupled with innovative marketing, brought triple-digit year-on-year growth. But, as IDC notes again, it remains to be seen how quickly the company can move beyond its home territories to drive volumes higher.

Was this a fluke, one-off phenomenon?

No, expect more non-traditional brands in the Top 5. This is because the next billion smartphone users are not going to come from established and wealthy markets such as those in North America, Europe, Japan and pockets of Asia such as Australia, Singapore and Hong Kong. They will come from emerging markets such as India, China, Indonesia and Brazil. These markets are characterised by less brand loyalty and extreme price sensitivity.

Read on…

B2B Buyers Purchasing Online

MediaPost

According to the Acquity Group’s annual State of B2B Procurement study of corporate business procurement professionals in the U.S. with annual purchasing budgets in excess of $100,000, 68% of B2B buyers now purchase goods online, up from 57% in 2013.

Additionally, business buyers’ purchasing habits and preferences included in the report show that:

  • The number of respondents who spent 90% or more of their budgets online in the last year doubled from 2013, increasing from nine to 18%
  • 44% of respondents have researched company products on a smartphone or tablet in the past year, compared with 41% in 2013
  • 30% of B2B buyers report they research at least 90% of products online before purchasing, up from 22% in 2013

Although buyers are researching and spending more online, suppliers are not capturing a large enough share of the market, says the report. 57% of business buyers have made an online purchase of $5,000 or more in the last year, and 66% of business buyers say they make a major purchase of $5,000 or more (online or via print, or telephone) at least once per month. But only 48% of respondents purchase goods online directly from suppliers, opting instead for third-party websites and other purchasing channels.

17% of B2B buyers use Amazon Supply, the most popular third-party website from which to make a business purchase regularly, and 38% of B2B buyers make a purchase using the service at least once per quarter.

The B2B Procurement study uncovered massive growth in online research and spending by B2B buyers across multiple devices. Study highlights include:

Electronic Purchasing Platforms In Which Users Participated

Platform

% of Respondents

Supplier’s website

48.2%

Sap

13.4%

Oracle procurement

7.4%

Amazon supply

16.6%

Do not purchase online

31.6%

Other

9.4%

Source: AquityGroup, October 2014

B2B organizations are undergoing a major shift in customer behavior, marked by a steady increase in online research and browsing across multiple sources before purchasing. Overall, 94% of B2B buyers report that they conduct some form of online research before purchasing a business product, while 55% of B2B buyers conduct online research for at least half of their corporate purchases.

Additionally, procurement teams are spending more time researching products and comparing prices online for goods at all price points. 40% of buyers research more than half of goods under $10,000 online. 31% of buyers research more than half of goods costing $100,000 or more online. For larger corporate purchases of $5,000 or more, 34% spend more than three hours researching products.

Most Popular Online Sources Used To Make A Purchase Decisions (% Using)

Online Source

% of Respondents

Google search

77%

Supplier’s website

83.4%

3rd party website

34%

Userreview of products

41.8%

Blogs

10.8%

Social media

8.6%

Do not participate

6.4%

Other

7.4%

Source: AquityGroup, October 2014

Although, according to 83% of respondents, supplier websites are the most popular channels for conducting research online, only 37% of B2B buyers who conduct research through a supplier’s website said it was the most helpful channel for this purpose.

According to the report, these findings reveal a significant gap between the information procurement officers want and the content that B2B websites currently provide, despite the fact that many suppliers appear to be adapting to changing preferences among B2B buyers.

71% of respondents prefer to conduct research and purchase on their own with access to a sales representative via the phone or online chat when needed, demonstrating the importance of a highly integrated, omni-channel eBusiness approach to sales and marketing. Respondents reported:

31.6% said Research and purchase on my own online, but would like phone support with any issues

  • 16.2% want to speak to someone directly via telephone to discuss options and walk through the entire process
  • 15.8% research and purchase on their own online, but would like live chat support with any issues
  • 13.4% like to do their own research, but talk through purchasing on the phone
  • 12.4% would like to speak with someone directly in person to discuss options and walk me through the entire process
  • 10.5% research and purchase on their own online, no sales person necessary

Continue reading…

James Foulkes: Why Mobile Marketing Is Important

IDG GlobalSolutions Color James Foulkes: Why Mobile Marketing Is Important

We have asked the IDG Mobile Advisory Board why mobile marketing is crucial in the advertising mix. This is what James Foulkes, Co-Founder of Kingpin Communications, said…

Today our phones are as vital to us as our wallets. But a wallet can’t browse the web, compare products, or watch catch-up TV. Extending this further, the mobile revolution is no longer just about one single deivce. The rise of tablets and technology like Apple TV mean we need to talk to a multi-screen audience and that has to drive us to think about context even more than we ever have. For example, during daytime working hours desktop banners may have validity. We might need to share video/snacking content around commuter time and more research driven content for home in the evening and weekends – each have different call to actions and responses. This means the key questions we ask before we commence any campaign haven’t changed – we still need to know what defines success and how to measure it. The big shift will be to acknowledge that with the context being more widespread and complex – our metrics will also have to adapt.

james foulkes mobile quote short James Foulkes: Why Mobile Marketing Is Important

  • See what JON HOOK, Head of Mobile at Mediacom International and Mediacom Beyond Advertising, says about mobile marketing…
  • See what CHRISTOPHER CARMICHAEL, Director of Media & Digital Marketing at HP, says about mobility for business…

DOWNLOAD THE COMPLETE MOBILE@IDG PLAYBOOK 

Chris Carmichael: Why Mobile Marketing Is Important

IDG GlobalSolutions Color Chris Carmichael: Why Mobile Marketing Is Important

We have asked the IDG Mobile Advisory Board why mobile marketing is crucial in the advertising mix. This is what Christopher Carmichael, Director of Media & Digital Marketing at Hewlett-Packard, said…

Mobility is one of HP’s core solutions within what we call the “New Style of IT” along with Cloud, Security and Big Data. Mobile is a trend that is not going to go away, and is equally important across the Consumer and Business worlds. From a marketing perspective, it’s early days still for the medium. And, as it is so often the case with a new medium or technology, people resent being interrupted with advertising at first, but gradually over time they start to accept it.

For mobile marketing, that means 3 things:

1. Some of the processes surrounding the medium are not there yet – the mechanics of planning and buying, the metrics and reporting etc.

2. Tech favours interruption rather than engagement or adding value in some way for consumers.

3. Brands need to take care not to annoy people, and to use the medium thoughtfully in a way that adds value.bit of thought can go a long way!

chris carmichael mobile quote short Chris Carmichael: Why Mobile Marketing Is Important

  • See what James Foulkes, Co-Founder of Kingpin Communications, says about mobile marketing…
  • See what Jon Hook, Head of Mobile at Mediacom International and Mediacom Beyond Advertising, says about mobility for business…

DOWNLOAD THE COMPLETE MOBILE@IDG PLAYBOOK 

 

Jon Hook: Why Mobile Marketing Is Important

IDG GlobalSolutions Color Jon Hook: Why Mobile Marketing Is Important

We have asked the IDG Mobile Advisory Board why mobile marketing is crucial in the advertising mix. This is what John Hook, Head of Mobile at Mediacom International and Mediacom Beyond Advertising, said…

Mobile marketing offers us the ability to deliver data driven cross-screen advertising programmes like never before.  By 2018, 40% of all paid media in the UK will be on mobile, according to eMarketer, and it’s vital that we prepare ourselves for the opportunities this will bring.  In particular, how we are able to use data to ensure we build media programmes around user journeys. For example, as they seamlessly move between tablet to desktop, to mobile – do our media plans reflect this? How are we creating content that suits the screen they are on? And how we use this data to build attribution models that help us distribute our media channels that contribute and drive to purchase. Perhaps most importantly, mobile delivers brands’ accountability. We know (based on that person’s Device ID) not only who they are, but a lot of other personal information. Think about TV, OOH, print advertising – a lot of assumptions and unknowns with these channels. Where to start? Invest in your mobile infrastructure (ad serving/mobile sites/creative), plan effectively and embrace the mobile opportunity.

John Hook mobile quote short3 Jon Hook: Why Mobile Marketing Is Important

  • See what James Foulkes, Co-Founder of Kingpin Communications, says about mobile marketing…
  • See what Christopher Carmichael, Director of Media & Digital Marketing at HP, says about mobility for business…

Download the complete Mobile@IDG playbook 

2014 IDG Mobile Playbook

Today people have the ability to shop around the globe at the touch of a button. They can find out more than ever before about the brand they’re engaging with and talk about their experience, sharing their views with millions of people just like them. Their expectations (and demands), whether they are consumers or business customers, are soaring. Channeling into their needs and connecting with them both in the spaces they frequent, and on the devices they use to make purchase decisions, is now mission critical.

This digital playbook features why mobile marketing is important,  IDG global mobile research, a practical guide to mobile marketing, 10 tips using a mobile app, infographics, real world case studies, and more.

Please or in order to access this content.

 Screen Shot 2014 10 28 at 8.30.53 AM 212x300 2014 IDG Mobile Playbook

Smartphones Set the Pace as MEA Handset Sales Top 64 Million Units in Q2 2014

IDC PMS4colorversion  300x99 Smartphones Set the Pace as MEA Handset Sales Top 64 Million Units in Q2 2014

The Middle East and Africa (MEA) handset market grew to its largest size in ten quarters in Q2 2014, expanding 27% year on year to total 64 million units. The latest insights from global advisory and consulting services firm International Data Corporation (IDC) show that the majority of this growth was seen in the smartphone category, with a major shift underway in the composition of the market. Indeed, smartphone share of the overall MEA handset market jumped 13 percentage points year on year to reach 40% in Q2 2014, with that figure reaching as high as 75–80% in some of the region’s more developed countries.

Within Africa, Egypt and South Africa posted the largest year-on-year handset shipment growth, at 37% and 32%, respectively. In the Middle East, that honor was taken by the UAE and Qatar, with respective growth of 27% and 32%. “The growth seen in countries like Egypt is due to ongoing economic and political recovery, while for countries like the UAE and Qatar that are still benefiting from successful bids to host Expo 2020 and FIFA 2022, it is simply the result of increased consumer demand stemming from economic growth and tourism,” says Nabila Popal, research manager with IDC’s Systems and Infrastructure Systems Group.

The remaining MEA countries also posted growth over the same quarter in 2013, despite some — such as Iraq and Syria — experiencing extreme levels of instability. “This universal growth is unique to this technology segment,” continues Popal. “This is because phones are no longer simply a means of communication between people. Indeed, smartphones are becoming a way of expression and a window to the rest of the world, and this aspect is proving particularly important in lesser developed countries that are suffering from unrelenting political turmoil.”

Continue reading…

Mobile video to accelerate mobile advertising value proposition

Mobile Marketer
Recent comScore data indicates mobile media consumption is the most used form of digital media consumption, which should intuitively correlate to a tipping point in spend. Yet, there still remains debate as our industry struggles to allocate traditional brand marketing dollars to this opportunity.
While we study location, search and programmatic ways to streamline and simplify mobile advertising transactions, the most immediate opportunity will occur within the mobile video space, which remains the highest growth medium in the digital landscape.
As such, it bears mentioning some fundamental factors to best leverage your video message.
Friendly post
Whether brands elect to play in the comfort zones with premium off-network mobile video applications from the big networks and cable providers or elect to jump into the emerging, somewhat unknown and more fragmented space of mobile gaming publishers with upstarts such as Viggle or anime stalwarts, the opportunity is substantial.