Current Events
Event Date Location

IT Expo

01/27/2015 - 01/30/2015 Miami Beach FL

Distributech

02/03/2015 - 02/05/2015 San Diego CA

Digital Summit Phoenix

02/04/2015 - 02/05/2015 Acottsdale AZ

The CSO50 Security Confab + Awards

02/23/2015 - 02/25/2015 AMelia Island FL

CIO Perspectives 

02/26/2015 Dallas TX

advertising-marketing

Subscribe To Latest Posts
Subscribe

Samsung Tops In Brand Engagement, Loyalty

MediaPost

Editor’s Note: This week, Marketing Daily brings you exclusive coverage of the Brand Keys 2013 Customer Loyalty Engagement Index (CLEI). Each day, expect a full report on key product/services categories from among the 54 surveyed for this year’s study, including automotive, electronics, retail and technology. This second installment covers electronics, telecommunications and entertainment. 

Move over, Apple — there’s a new brand dominating loyalty in the world of consumer electronics.

Samsung, which has scored well in previous years, is now the leader in most of the categories in which it competes (as measured by Brand Keys’ 2013 Consumer Loyalty Engagement Index). The Korean electronics giant comes out on top of the laptop computer (tied with Apple), flat-screen TV and smartphone categories, and was number two among home printers and tablets.

“This is a big turnaround,” Robert Passikoff, Brand Keys founder and president, tells Marketing Daily. “Samsung was always strong, but this is a bit of a switchover. It was a surprise. I guess it shouldn’t have been. I’ve been watching their advertising, and I thought it was really good.”

Continue reading… 

Leave a Reply