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Your Best Marketing Data Provider May Be Right Underneath Your Nose

Integrate

By  Scott Vaughan

Data is today’s marketing currency. We harvest it wherever we can – via paid, owned and earned media. And this harvesting is facilitated by numerous tech and services providers: known-data appending plug-ins like Dun & Bradstreet and Social123; anonymous data marketplaces such as (Oracle) BlueKai; and currently the hottest of the data sources, predictive analytics providers such as Lattice Engines and 6Sense.

But what’s almost always neglected in the marketing data discourse: the media companies that have been generating traffic, prospects and customers for marketing clients for years.

Marketers shouldn’t neglect these sources and their evolving capabilities. Top-tier media companies aren’t the “lead-gen sources” of old – they’re the “data-gen providers” of tomorrow.

We’re slowly seeing B2B media companies evolve. They’re leveraging new technologies and long-held expertise to grow into sophisticated data repositories for their clients. This is great news for marketers.

The optimism stems from the wealth of data types available today – big, small, prospect, intent, behavior and account intelligence. And, it appears more is on the way.

Having spent a chunk of my career working within a B2B media company, and now both partnering with and serving these organizations as customers, I can say the definition of “media company” is clearly changing.  This includes traditional web and print publishers, digital lead-generation providers, and advertising technology companies offering solutions to better deliver audience and leads.

These shifts are part survival and part opportunity. It’s survival in that media companies are shedding expensive print and eyeball-generating web operations. And opportunity in that they’re emerging as data-source experts to serve marketers’ seemingly endless appetite for highly specific customer and prospect information.

Behind closed doors, media executives are debating and plotting to answer one question: “What’s the core business we’ll be in a year from now?”  The consensus – DATA marketing solutions.

To make this a reality, media executives are NOT JUST thinking about traffic, impressions or lead generation. Progressive, next-generation media organizations are investing to deliver high-quality prospect and performance (e.g., content performance) data to their marketing customers. All this to arm marketers with intelligent prospect info and marketing intelligence to put their marketing technology systems and content to work – to create new customers.

Data as the New Media AND Marketing Currency

B2B media executives are still in the thick of it, but they also understand “monetizing traffic” or trying to squeeze “every ounce out of their databases” isn’t a long-term success formula. Rather, new-era media companies realize that data is the invaluable asset they can provide to their paying marketing customers.

Data that informs how and with what to capture prospect interest. Media companies use this data in concert with both their own content and their customers’ marketing assets.

Just as importantly, they wield data about their visitors, subscribers, and attendees, that can be packaged and made actionable for marketers’ demand generation and customer acquisition efforts.

Let’s dive deeper into a few types of emerging data sets that are becoming the lifeblood for progressive media companies to better serve their customers. We’ll discuss what BOTH media companies and the marketers they serve can do about it.

Behavioral Prospect Data to Signal Intent

Based on a user’s behaviors, media companies have a unique grasp on what buyers or targeted companies may be interested in. Using data science, this intent-based data can be collected and shared about an individual’s online activities. Most importantly, specific areas of content interest can also be gathered, which often signals research around an upcoming purchase. The media company can also provide precise, additional targeting by serving ads or emailing offers, for example.

Marketers use this data to score leads based on specific activity and increased interactions. They can also prioritize and fast track the best opportunities immediately by nurturing prospects in a more targeted program or sending to sales for immediate follow-up.

A few examples in this area: TechTarget’s Activity Intelligence platform and Bombora (formerly Madison Logic Data) are media companies providing this type of service today.

Company Content Consumption Data for Account-Based Marketing

Account-Based Marketing is all the rage today, and for good reason. The focus is on the ability to identify and target specific companies that B2B marketers and sales chiefs have earmarked as ideal prospects for their product or service.

Media companies use digital tactics, demand generation, and data solutions to help marketers identify purchasing intent with a specific list of target companies. Using company IP addresses and domain intelligence, for example, they can share this activity data when target companies (“accounts”) are viewing or engaging with their content and retarget them immediately with additional information and offers.

Demandbase and IDG Communications – among many others – provide advanced offerings in this area, leading with their data.

The media company transformation to “data-gen providers” is still in its early stages. They’re just starting to team up with marketers to use data science for advanced targeting and sophisticated data generation. So, what can marketers do to tap into the wealth of prospect and customer data intelligence?

Continue Reading…

Content Marketing: Tech Marketers vs. B2B Marketers

Content Marketing Institute, Marketing Profs, IDG

Throughout this report, you’ll see how technology marketers have changed their content marketing practices over the last year and how they compare with the overall sample of B2B marketers who completed our annual content marketing survey. This infographic shows thats tech marketers and B2B marketers share similar content marketing challenges and initiatives.

Download the full report here.

diff between tech and b2b marketers4 Content Marketing: Tech Marketers vs. B2B Marketers

The Shifting Digital Landscape

Source: AudienceScience

An Advertiser’s Guide to Targeting, Technology, and Transparency

Introduction

Global digital advertising is nearly an £88 billion industry and advertisers continue to spend more and more on digital. AudienceScience® has found that the way in which advertisers buy media and target their digital advertising is changing, helped by advances in technology, but there are still major hurdles that inhibit an advertiser’s digital success. In order to better understand this shifting landscape, AudienceScience worked with both BSB Media and The Vision Network to launch the second annual International Media Image Survey (I-MIS), a unique study conducted during May and June 2014. Run in conjunction with the International Advertising Association, Warc and M&M Global, the study provides insight into advertisers of various sizes, ranging from Small Advertisers (<£12m) to Mega Advertisers (£40m+). Interviews were conducted by InSites Consulting with senior decision makers at over 80 advertisers globally, and were administered via an online questionnaire.

Key Takeaways

Global advertisers are changing the way they buy and target digital media. More than half of Mega Advertisers (£40m+) plan to spend more on programmatic buying and real-time bidding (RTB).

The way advertisers buy media is changing.

Advertisers continue to shift more money towards programmatic buying and RTB, with 88% of advertisers planning on buying as much or more media via programmatic buying and RTB. This shift accompanies advertisers shifting budget away from traditional, content-based ad buys and towards data-driven audience targeting. In fact, 82% of advertisers plan on allocating a larger percentage of their budget to audience-targeted buys.

Advertisers are taking greater advertising ownership.

For greater digital success and increased efficiencies, advertisers are starting to realise that they need a better understanding of digital ad technology. 43% of advertisers plan to bring more responsibility in-house for digital planning and 47% of advertisers feel that having in-depth technology knowledge in-house is a factor that will help make them most successful in digital advertising.

Opacity and complexity remain major problems for digital advertising.

Major advertiser trade groups like the World Federation of Advertisers (WFA) have made advertising transparency a major theme in 2014. This should be no surprise: advertisers see opacity in digital advertising as a significant issue, and one that’s only getting worse. 69% of advertisers said that media trading transparency across the industry has either stayed the same or declined compared to a few years ago. Most advertisers feel that this lack of transparency and the overall complexity of the ecosystem are the biggest problems with digital advertising today.

Check out the PDF here…

Which Content Marketing Initiatives Are B2B Tech Marketers Working On?

Content Marketing Institute, Marketing Profs, IDG

Throughout this report, you’ll see how technology marketers have changed their content marketing practices over the last year and how they compare with the overall sample of B2B marketers who completed our annual content marketing survey. Among all groups we studied this year, technology marketers are the most likely to use content marketing. They’re also the group that is most focused on lead generation as the primary goal for their content marketing efforts. Producing engaging content continues to be a challenge for technology marketers; however, 73% are presently working on initiatives to improve in this area. View the infographic below to see which content marketing initiatives B2B tech marketers are working on today and tomorrow…

Download the full report here

WATCH A VIDEO on paid, owned, earned content marketing trends from this research

CMI Initiatives 19 Which Content Marketing Initiatives Are B2B Tech Marketers Working On?

Why Digital Marketers Must Drive the Customer Journey

IDG Connect 0811 Why Digital Marketers Must Drive the Customer Journey

Handing off customers, from marketing to sales to customer service, seems a bit jolting in today’s digital world. These days, customers own the online social relationship, and they don’t want to be passed around like a hot potato. They demand one group to guide them through the customer journey.

More often than not, this group is the digital marketing team.

Death of a salesman

Already there are signs that marketers are pushing out salespeople. Forrester predicts one million B2B sales jobs will disappear in the coming years, as customers research and purchase goods online. At DEMO Traction in San Francisco last week, many startup tech companies said they don’t even employ salespeople.
On the post-sale side, a fight has broken out on social media between marketers and customer service pros over control of the customer relationship. Customers don’t want to pick up a phone and call customer support anymore. They want answers online, where marketers hold sway yet aren’t good at providing customer service.

“Initially seen as an outbound channel for marketing, social media soon also saw consumers seeking customer service, something marketing teams were ill-prepared to handle,” writes Forrester analyst Ian Jacobs in a brief entitled Take Social Customer Service Beyond Your Own Walled Garden.

See this infographic on the marketing cycle…

Top Tips: Personalising the B2B Experience

IDG Connect 0811 300x141 Top Tips: Personalising the B2B Experience

 

 Top Tips: Personalising the B2B Experience

Jonathan Pritchard, Managing Partner, Tangent Snowball

Jonathan has been with Tangent for ten years. Responsible for loyalty strategy and CRM planning at the agency, his experience covers Walkers Crisps, Carlsberg, Sky and Wolseley. He has devised, scoped, developed and deployed large scale tech developments, loyalty programmes, as well as advising clients on contact and content strategy.

Having spent many years advising clients on how best to use data to create relevant strategies and campaigns, here Jonathan shares his top tips on how to ensure a personalised customer experience in the b2b sector.

A new stage of personalisation is dawning; one of ‘hyper-personalisation’ and ‘marketing to the segment of one.’ It could be argued that personalisation is now entering its golden age.

Marketing within b2b is particularly suited to data-driven personalised marketing. This is because of the many different customer touch-points, the complex nature of their journeys, and the varying depth of involvement with each business.

However, the large amount of administration required in b2b means that companies have a rich source of vital information: the data. Coupling the data with the tools and your propositions makes for a powerful mix, despite lean budgets and resource.

1.    Remember: you’re still dealing with people

The most important thing to remember is that, whomever your audience comprises of – b2b technology marketers and IT decision makers perhaps – you are always dealing with people. The distinction between this, and B2C, is that customers here will be focussed on their company’s objectives, rather than their personal needs.  So how do you best address these? By presenting what you do in a humanised way. Reading up on behavioural economics will stand you in good stead here.

2.    Invest in your data

Many b2b businesses rely on relationships throughout the organisation to deliver on their objectives. It is key that everyone has the appropriate access to customer data to understand how best to serve that customer. In b2b, customer service is your key differential in often crowded market places. Your data will unlock a great deal of insight.

Continue Reading…

Demographic and intent data solutions company Madison Logic Data rebrands as Bombora

Talking New Media

Bombora was created as a new entity to serve as the primary industry source for consolidated intent data for the B2B market

NEW YORK, NY – April 13, 2015 – Madison Logic Data, the premier provider of demographic and intent data solutions for leading B2B marketers worldwide, today announced that it has rebranded as Bombora. Bombora was created as a new entity to serve as the primary industry source for consolidated intent data for the B2B market.

Bombora’s growing database of interest areas for 245 million business decision makers and more than 2 million unique companies worldwide, creates efficiencies across all aspects of the B2B sales and marketing stacks, including email marketing, site personalization, inside sales, lead scoring, and content creation. With more than 1 billion business interactions each month, Bombora has become the B2B standard in providing scale for B2B applications.

bomboralogolgTestNew 300x85 Demographic and intent data solutions company Madison Logic Data rebrands as Bombora“Behavioral intent data has proven its worth as a vital targeting tool, but unfortunately, most B2B marketers’ access to that data is fragmented, making it more difficult to gain a holistic view of one’s customers and prospects,” said Bombora CEO Erik Matlick. “Bombora breaks down the data silos that cause that fragmentation, consolidating data to enable the entire B2B marketing industry to better understand what companies and individual end users are interested in at any given time.”

During its six-month incubation period as Madison Logic Data, Bombora has already provided an unrivaled volume of high-quality B2B intent data that enables marketers to improve efficiencies and boost engagement throughout the customer journey. Here is what partners and customers are saying about Bombora:

“Bombora allows us to offer granular interest-based targeting to our advertising partners, as well as next generation post campaign analytics,” says Ann Marionovich, Vice President, Advertising Strategy at Forbes Media.

Continue reading… 

Google Says Millennial Influence on the Rise in B2B Buying

AdAge

Millennial influence within b-to-b buying decision groups is growing rapidly, according to a new study by Google and the research house Millward BrownDigital.

According to the study, 46% of potential buyers researching b-to-b products are millennials today, up from 27% in 2012. They’re now the biggest generational group researching b-to-b products for potential purchase. “We saw a big shift in a two-year time span in the number of millennials that are in the b-to-b purchase path,” said Mike Miller, Google’s director of business and industrial markets.

 Google Says Millennial Influence on the Rise in B2B Buying

The data comes from more than 3,000 interviews conducted in 2014 and Millward Brown’s multi-million person panel of internet users who allow the collection of their browsing behavior. Mr. Miller said he believes millennial influence is growing as the baby boomer generation moves toward retirement age. He also cited overall economic growth as a factor bringing more millennials into b-to-b businesses.

Digital Signals
Google also studied the digital behaviors of those participating in b-to-b buying decisions and found a big shift in mobile usage. Thirty-four percent of people involved in the b-to-b buying decisions in 2014 used their mobile devices across each stage of the purchase. In 2012, the number was 18%. Mr. Miller said he believes the increase indicates more b-to-b marketers are buying on mobile devices, as opposed to just researching there.

Continue Reading… 

Infographic: Emotionally Charged B2B Marketing

IDG Connect 0811 Infographic: Emotionally Charged B2B Marketing

Large buying teams and mixed constituencies make it more difficult to sell effectively. Buyers are people first, buying team members second which causes emotion-based goals influence buying decisions.

IDG Connect’s emotional and buyer personas research has found that emotion plays a critical role in the decision making process.

This infographic outlines:

  • The 3 distinct persona types in buying teams
  • Why it pays to arm to the advocates
  • 4 Steps to leverage emotion in your persona pursuit

EmotionalMarketing Infographic: Emotionally Charged B2B Marketing

Download full infographic here…

LinkedIn Ad Services & B2B Marketers Turn to Digital

IDG Connect 0811 LinkedIn Ad Services & B2B Marketers Turn to Digital

In this week’s marketing news roundup I will be focusing on LinkedIn’s new B2B ad services and B2B marketers turning to digital.

LinkedIn Launches B2B Ad Services

Last week LinkedIn launched two new ad products, Lead Accelerator and Network Display. These allow B2B brands to search for sales leads and place ads across various websites as well as its own. The professional social network has partnered with AppNexus to deliver ads based on LinkedIn data not only on LinkedIn’s site and apps, but a network of 2,500 of other business-focused websites.

This announcement follows LinkedIn’s recent acquisition of B2B marketing platform Bizo. The acquisition, which cost the social media company $175 million, looks like it has been busy with its new toy as it’s set to take on the advertising world.

linkedin lead accelerator product image 1 1002x625 LinkedIn Ad Services & B2B Marketers Turn to Digital

Source: Marketing Week

The Lead Accelerator product allows brands to place a pixel on their websites, which uses cookies to identify LinkedIn users so advertisers can get a better understanding as to the types of people visiting.  This captures missing details of professionals who have visited brand websites by overlaying anonymised LinkedIn data over the brand’s site traffic.

To reach these users, LinkedIn’s Network Display will use its targeting insights to retarget visitors to third party websites and on its own platform. This will allow marketers to deliver relevant content to the right audience.

It seems this is just the beginning of LinkedIn’s expansion into the B2B marketing space. With these type of offerings and access to 347 million professionals, LinkedIn’s positioning looks promising.

Read more…