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 CSO Perspectives on Data Protection and Privacy

09/23/2014 San francisco CA

OMMA RTB (Real-Time Buying) @ Advertising Week

10/02/2014 New York NY

OMMA RTB (Real-Time Buying)

10/14/2014 London

Ad Age Data Conference

10/28/2014 - 10/29/2014 New York NY

CIO Perspectives Houston

11/11/2014 San Jose CA

DEMO Fall 2014 

11/18/2014 - 11/20/2014 San Jose CA

IT Roadmap Conference & Expo – Dallas

11/18/2014 Dallas TX

IT Roadmap Conference & Expo – Washington

12/03/2014 Washington D.C.

Search Insider Summit

12/10/2014 - 12/13/2014 Deer Valley UT

2015 International CES

01/06/2015 - 01/09/2015 Las Vegas Nevada

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New IDC MarketScape Finds Leadership, Resilience, and Innovative Thinking Are the Keys to Success in the Outsourced Customer Care Market

IDC News Release, 9/23/10

International Data Corporation (IDC) has released a new report providing a thorough vendor assessment of the highly competitive market for comprehensive customer care business process outsourcing (BPO), leveraging the IDC MarketScape model. IDC MarketScape reports utilize a rigorous scoring methodology that produces a definitive assessment of each vendor’s current market capabilities and strategies for competing in the future.

The new report, IDC MarketScape: Comprehensive Customer Care BPO, 2010 Vendor Analysis – The Guns of August (IDC #224612), looks at a set of players at the leading edge of the customer care BPO services competitive landscape.

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