According to a new Marin Software study, conducted by Forrester Research, marketers are using online advertising to drive revenue outcomes, but face challenges without ample visibility into key performance metrics. The study suggests that advanced ad management programs can help advertisers scale ad programs, enable insight into data, offload operational headaches and improve program performance.
Key findings of the study show that advertisers value online advertising because it’s flexible, targetable and drives immediate revenue outcomes. 83% of respondents are already held accountable for revenue outcomes; 79% say that driving revenue is a primary objective for online initiatives. 74% look to technology to ameliorate problems.
View the charts
Forrester Research just published its annual “State of Consumers and Technology” report. As usual, it’s chock-full of interesting statistics about how U.S. consumers use the Internet, but the most interesting statistic is probably that the overall online penetration rate in the U.S. has stabilized at 79 percent (the same number Forrester found in 2011). That’s the percentage of U.S. adults that go online at least monthly. What has changed, however, is how many adults go online at least daily: In 2011, that was 78 percent of U.S. adults, and in 2012, Forrester reports that 84 percent now go online at least once per day.
One of the reasons for this is, of course, the growing smartphone and tablet penetration. Forrester found that about half of U.S. online adults now own a smartphone and two-thirds even own multiple connected devices. Tablet adoption doubled since 2011 and is now at 19 percent.
Forrester Research released a method for benchmarking a company’s “mobile maturity,” as campaign budgets continue to rise. The guidelines aim to help marketers understand different growth stages, and determine budgets to create a cross-media strategy and road map. Advertisers will spend $77 billion on interactive marketing by 2016, similar to the amount today spent on television, Forrester estimates. Search marketing, display advertising, mobile marketing, email marketing, and social media will comprise 26% of all advertising spend as marketers embed more media in the mix.
“The Score Your Mobile Marketing Maturity” report describes three processes: Organization, Planning and Execution, and Measurement. Each section lists a series of questions, such as “How does your organization view the importance of mobile marketing,” along with possible answers like “Mobile marketing is the connective tissue between online and offline channels and is key to any marketing campaign.”
Forrester Research vice president and principal analyst James McQuivey writes about the new Google tablet: “As a competitor to the iPad, Nexus 7 isn’t worth the digital ink I’m consuming right now. ”But Google isn’t just selling a device. Instead, the company wants to create a content platform strategy that ties together all of its ragtag content and app experiences into a single customer relationship. Because the power of the platform is the only power that will matter. It’s unfortunate that consumers barely know what Google Play is because it was originally called Android Market, but the shift to the Google Play name a few months back and the debut of a device that is, according to its designers, ‘made for Google Play,’ show that Google understands what will matter in the future.
Google’s acquisition of QuickOffice further moves the search giant beyond the “pure Web” and toward an embrace of the App Internet, writes Forrester Research Vice President and Principal Analyst Ted Schadler in a new blog post. Schadler writes: “The App Internet is the future of software architecture and the foundation of how people get stuff on their mobile devices (we call that mobile engagement). The App Internet means native (or hybrid HTML5) apps on mobile and desktop devices that use the Internet to get services. It’s the native app that makes the user experience good. It’s the Internet that makes the user experience relevant to life.”
Forrester Research forecasts in a just-published report that in 2016 there will be 375 million tablets purchased globally and 760 million tablets in use. This growth — from 56 million sold in 2011 — represents a 46% compound annual growth rate. The consumerization of IT is not a trend Forrester sees going away: By 2016, one-third of tablets will be sold directly to the business. Emerging markets will also contribute greatly to tablet adoption: Forrester believes that these markets will account for 40% of tablets sold in 2016.