Why is mobile marketing important?
Today people have the ability to shop around the globe at the touch of a button. They can find out more than ever before about the brand they’re engaging with and talk about their experience, sharing their views with millions of people just like them. Their expectations (and demands), whether they are consumers or business customers, are soaring. Channeling into their needs and connecting with them both in the spaces they frequent, and on the devices they use to make purchase decisions, is now mission critical.
To download the complete mobile playbook with IDG global mobile research, a practical guide to mobile marketing, tips using a mobile app, infographics, real world case studies, and more, click here
New practices need new language to describe them. When IDC’s smart, experienced, forward-looking, clients and special guests got together at our recent Marketing Leadership board meeting in New York, I jotted down these terms they used as particularly useful for describing their challenges and ideas.
- Product selfie: A type of content where it’s all about the product and nothing about the buyer/user (Guidance: Keep to a minimum – you know why.)
- Snackable content: Short-form, easy-to-consume, desirable, content (Guidance: As attention spans get shorter, you’ll need more of this.)
- Brand-as-a-Service: Offering beneficial, free, and minimally-self-serving, customer service that extends your brand promise. Examples: USAA offering car-buying services, Pantene offering tips for creating celebrity hair-styles during an Academy Awards social media campaign; (Guidance: Powerful! Find yours.)
- Budget slush fund: Holding back 5-15% of your budget so that you can respond with agility to unexpected opportunities such as a social media fire or an idea from a regional marketer that is worth testing. (Guidance: Great strategy to you get beyond the same-old, same-old, but you’ll need a seeking and vetting process to make sure this doesn’t go to waste)
- Off-domain: Use of non-owned capabilities such as content syndication, outside point-of-view, 3rd-party voices; curated content, and community/social/partner media or events (Guidance: This fast growing practice will require a different mind-set than the traditional “owned and ads first” Start with some pilots now and plan to expand.)
U.S. organizations are still losing the cyberwar to hackers according to the 2014 U.S. State of Cybercrime survey, recently conducted by CSO, PwC, the U.S. Secret Service, and the CERT Division of Software Engineering Institute at Carnegie Mellon University.
The U.S. State of Cybercrime infographic illustrates the results from this survey as well as the continuing upheaval organizations face combatting cybercrime and the effects it is having and will continue to have on U.S. organizations.
For more information on the study, click here
Analyze this: Salesforce.com is challenging Tableau Software, Oracle and others for a piece of the fast-growing, multibillion-dollar data analytics software market.
Salesforce.com plans to launch its first major data analytics software service on Monday. The enterprise software company intends to compete with rivals that already offer software to help companies analyze large amounts of data through easy-to-read charts and graphs.
A pioneer in software-as-a-service delivered via the Internet cloud, Salesforce.com is the No. 1 maker of customer relationship management (CRM) software, which helps companies deal with customers and partners. CRM is a key segment of the business software market, but Salesforce is moving into other areas to boost revenue.
Its latest move is another step in becoming a one-stop shop for all of a company’s business software needs, says Anna Rosenman, director of Salesforce.com’s analytics cloud.
“This is one of the biggest announcements we have made in years,” Rosenman told IBD. “We are entering an entirely new market.”
Salesforce has, on a small scale, already offered some data analytics software. The new service, called Wave, will help companies pull a wide swath of data from a variety of sources so it can be chopped up and best used by a company, Rosenman says.
The Columbus Dispatch
SAN FRANCISCO — The personal-computer market is still ailing, despite showing some signs of recovery in several key markets.
PC sales in the third quarter rebounded in the U.S. and western Europe. But shipments continued to fall in China, Japan and other Asian countries, where more people with smartphones and tablets apparently see little reason to buy laptop and desktop machines.
The contrasts emerged in two separate reports released Wednesday by research firms International Data Corp. and Gartner Inc.
IDC estimates worldwide PC shipments during the three months ended in September totaled 78.5 million units, a 2 percent decline from last year. Gartner pegged sales at 79.4 million units, a decrease of less than 1 percent.
This marks the ninth time in the past 10 quarters that worldwide PC shipments have dropped, a slump driven by the growing popularity of mobile devices for work, entertainment, information and communications.
Framingham, Mass. – October 15, 2014 – IDG Enterprise—the leading enterprise technology media company composed of CIO, Computerworld, CSO, DEMO, InfoWorld, ITworld, and Network World —reveals an enhanced design and greater functionality for ITworld.com, the IT problem-solving network. The redesigned site creates a universal experience with the use of responsive design technology to scale editorial, user-generated, and advertising content to the user’s screen size, whether they are accessing ITworld.com with a smartphone, tablet or desktop (Click to Tweet).
“Technology in the enterprise is transforming business at a rapid rate. IT professionals are charged with executing strategies to keep the business advancing and ITworld continues to be the top source for IT professionals looking for news and trends impacting their business environment and as a place to get experienced peer advice,” said Peter Longo, CEO, U.S. Media, IDG Communications. “We are excited to relaunch the site using responsive design to create a consistent experience that allows visitors to gain the knowledge they need to help keep the business moving forward.”
Apple’s release of its new mobile operating system last month came with an overlooked gift for marketers: the ability to retarget ads based on users’ in-app browsing behaviors.
According to ad agencies, Apple is actively pitching the new capability as a way to effectively solve the mobile cookie problem.
Say, for example, a visitor to a retailer’s iPhone app adds a pair of shoes to his cart but ultimately decide not to buy it. In this scenario, the retailer will now be able to retarget that user with an ad for that exact pair — even in another app on his iPad. When tapped, the ad would direct him back to his abandoned checkout page and automatically add the shoes to his online shopping cart.
“One of the big limitations of not just iAd, but the entire iOS ecosystem, is that cookies don’t work,” said Eric Franchi, co-founder of cross-device ad network Undertone. IOS is the operating system on which Apple devices run. “If Apple can bring very advanced targeting combined with e-commerce, it will be incredibly powerful.”
E-commerce companies are a particular focus for the new feature as it enables them to retarget users across Apple devices based on items they have previously expressed interest in. E-commerce apps can also track the items shoppers add to their digital wishlists and send ads for those items when they go on sale, and target ads based upon a person’s shopping history.