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IDG Communications Launches ABM360™ for Comprehensive Account-Based Marketing

Business Wire

–World’s Leading Tech Media, Data and Services Company Will Provide Sophisticated Lead Generation, Engagement and Targeting Solutions for BtoB Marketers–

IDG Communications today announced the launch of ABM360, a powerful suite of account-based marketing solutions. ABM360 combines IDG’s industry-leading knowledge of the BtoB technology buying cycle with IDG’s 1st party intent data, account-based media, demand generation and marketing services to enable marketers to identify purchasing intent at the company and decision maker level.

“We’ve run dozens of campaigns using these tools, and they have proven to deliver a winning combination of innovation and most importantly, results.”

Technology marketers continue to be challenged by delivering the right message, at the right time, to the right buyer. ABM360 is the only truly global account-based marketing solution that leverages digital display, demand generation, and data solutions to help marketers identify purchasing intent.

“Mediacom has already come to rely upon IDG’s ABM solutions as an integral part of our clients’ campaigns,” said LaShena Huddleston, Media Director, Mediacom. “We’ve run dozens of campaigns using these tools, and they have proven to deliver a winning combination of innovation and most importantly, results.”

ABM360 reflects IDG’s core capabilities across all facets of technology marketing. By combining IDG’s 1st party personal and contextual data with its demand generation, media, and creative services, ABM360 gives marketers unprecedented global access to the companies and decision makers that matter most.

“IDG’s focus on delivering results has been a game-changer for HP Fortify,” said Majken Pullin, Americas Security Campaign Manager at Hewlett-Packard. “Our use of IDG Sonar, a component of ABM360, shows us that IDG understands the technology industry and buyer intent better than anyone.”

The comprehensive solutions in the ABM360 suite include:

  • Target Account Media – A media targeting solution that helps reach account lists at scale to drive awareness and interest
  • High Intent Media – A solution that applies intelligence to surround high intent accounts with targeted media
  • Creative Personalization – A creative solution that drives better engagement through the use of media that dynamically personalizes based on company data
  • Target Account Lead Generation – A lead generation solution that helps marketers focus on only the accounts with the greatest potential for their business
  • IDG Sonar– A data-enhanced demand generation program which provides actionable sales intelligence at the company and individual decision-maker levels. Sonar intelligence derives intent from IDG’s 1st party data combined with 3rd party data and validates that intent with a BANT-style qualification
  • Deep Media Nurturing – A content marketing program that uses highly-targeted, personalized media to nurture individuals through the purchasing cycle

“IDG knows the technology purchase process better than anyone,” said Michael Friedenberg, CEO, IDG Communications. “This expertise led us to create a suite of ABM products that specifically helps technology marketers identify company purchasing behavior and the people driving these decisions. IDG is the only company to leverage digital display, data and demand generation on a global basis to unlock revenue for marketers and deliver real ROI.”

In the coming months, IDG will be layering new products into the ABM360 suite that leverage predictive analytics and additional advanced data segments.

 

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IDC: China Business Analytics Services Market Undergo Accelerated Growth Including Big Data Deployments

IDC PMS4colorversion 1 IDC: China Business Analytics Services Market Undergo Accelerated Growth Including Big Data Deployments

Beijing, May 7, 2015 – With greater use of big data technology in different industries, China’s business analytics services market will maintain accelerated growth, according to IDC’s latest “China Business Analytics Services Market Forecast and Analysis, 2015-2019”. The study illuminates a strong demand for customized business analytics services from different industries, with financial services and telecommunications leading the way. IDC’s data show that China’s business analytics services market reached US$1.398 billion in 2014, up 16.4% from 2013. IDC forecasts that the market will grow at the CAGR of 16.7% in the coming five years to reach US$3.027 billion in 2019.

Nina Nie, Senior Market Analyst, Services Research, IDC China said, “as enterprises recognize the value of business analytics services in the face of changing management requirements and intensifying competition, business analytics has evolved to more intelligent applications. Precision marketing, risk management and corporate decision-making support are some examples. With the improvement of unstructured data mining and processing capabilities, the meshing of business analytics with big data has given rise to more sophisticated industry applications.” China’s current business analytics services market has taken on the following traits and development trends:

Smart City development and industry transformation promote robust growth of business analytics services.  Clients in the financial industry and the telecommunications industry, the top industries of the business analytics services market, have shown a greater need for big data technology and data governance in addition to common services such as data warehouse, decision analysis, inquiry statistics and customer analysis. In industries including government, manufacturing, transportation, healthcare, retail and ecommerce, unique business analytics applications have taken shape. Driven by smart city development and industry transformation, business analytics services in these industries will see robust growth. Meanwhile, business analytics service providers are accelerating deployments to capture emerging application market shares.

Click to continue reading and to view a video on China Business Analytics Services…

Boomers And Smartphones: The Freedom To Be Connected

MediaPost

by Gordon Plutsky

There have been few products or technical advances that have had as far reaching an impact as the smartphone. The modern era started with Blackberry and Treo, which soon gave way to the iPhone and various Android and Windows models. The Pew Research Center just completed a comprehensive study of how Americans use their smartphones and the results shed light on how Boomers (50-64) are using these devices. Overall, 64% of American adults own a smartphone, up from just 35% in 2011, and 2014 was the first year that the majority of access to the Internet was via mobile platforms.

Looking at the age breakouts, a few things become clear about Boomer smartphone usage. Among them, 54% own smartphones, only 10 points behind the overall adult population. While Boomer phone owners are behind 18-29 (85%) and 30-49 (79%), they have passed the critical 50% mark, and it is easy to see how that will rise over the next few years. Among Boomer smartphone owners: 94% make calls, 92% text, 87% use email, 80% access the internet, and a smaller number access social media (55%), videos (31%) and music (21%).

Any lingering perception that the 50+ populations is not using mobile devices to communicate can be put to rest at the same time there is room to grow for their usage of social, video and music. Boomers are active, but lagging behind the younger groups when it comes to activities such using a smartphone for: accessing information about a health issue (39%), online banking (34%), real estate info (26%), and government services (29%). Boomers are much closer to younger generations when it comes using smartphones to access breaking news (61%), sharing info about local events (60%) and learn about community events (45%).

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U.S. Mobile Users Spend The Most Time In Facebook And Instagram, Elsewhere Messaging Apps Dominate

 U.S. Mobile Users Spend The Most Time In Facebook And Instagram, Elsewhere Messaging Apps Dominate

By Sarah Perez

Messaging apps are becoming the most heavily-used type of app in a majority of key markets worldwide, based on both smartphone sessions and time spent in apps. However, according to new data from App Annie, the U.S. is an exception to that trend. Here, Facebook still dominates in terms of smartphone sessions, while both Facebook and Instagram led by time spent in apps.

The data collected was based on Android sessions in the first quarter of this year, so it’s not necessarily a full picture of the mobile application ecosystem or app usage – but it is sourced from one of the industry’s largest datasets on mobile data. In fact, App Annie’s dataset recently grew following its acquisition of  mobile measurement firm Mobidia last week. The firm is able to now detail app usage data from millions of users across 60 countries.

With Mobidia and App Annie’s data combined, the company put out its first-ever report examining usage-level trends regarding mobile applications, which looked, in particular, at countries like the U.S., U.K., Germany, Japan, and South Korea.

Not surprisingly, given that smartphones are primarily communication devices, the report found that within every key market, apps in the Communication and Social categories accounted for at least 40% of smartphone sessions on Android. And that trend was similar to how users spent time in apps, says App Annie.

In the U.S., Social remained the top category based on sessions per active user, thanks to Facebook’s prominent position here. But in the U.K., Germany, Japan, and South Korea, Communication was in the #1 position, referring to their preference for messaging apps.

 U.S. Mobile Users Spend The Most Time In Facebook And Instagram, Elsewhere Messaging Apps Dominate

In many of these countries, the Communication and Social categories dominate app sessions. For example, in South Korea, the two categories accounted for around 60% of smartphone app sessions. And the U.S. and Germany were not far behind. (See chart below.)

That means users are launching these sorts of apps more often than any other category of app on their phones, including mobile games.

 U.S. Mobile Users Spend The Most Time In Facebook And Instagram, Elsewhere Messaging Apps Dominate

Meanwhile, time spent in apps was also ruled by the Social and Communication categories. In both the U.S. and Germany again, the two accounted for approximately 60% of time spent in apps on Android smartphones. In South Korea and Japan, the time spent in the apps was slightly lower, but still accounted for 45% of total time spent in apps during Q1.

There are some differences about which apps are most popular in these countries, however, which speaks to regional differences and preferences for communication. For example, in the U.S., users seem to lean more towards one-to-many communication through social networks, while other countries appear to favor one-to-one communication.

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Why Digital Marketers Must Drive the Customer Journey

IDG Connect 0811 Why Digital Marketers Must Drive the Customer Journey

Handing off customers, from marketing to sales to customer service, seems a bit jolting in today’s digital world. These days, customers own the online social relationship, and they don’t want to be passed around like a hot potato. They demand one group to guide them through the customer journey.

More often than not, this group is the digital marketing team.

Death of a salesman

Already there are signs that marketers are pushing out salespeople. Forrester predicts one million B2B sales jobs will disappear in the coming years, as customers research and purchase goods online. At DEMO Traction in San Francisco last week, many startup tech companies said they don’t even employ salespeople.
On the post-sale side, a fight has broken out on social media between marketers and customer service pros over control of the customer relationship. Customers don’t want to pick up a phone and call customer support anymore. They want answers online, where marketers hold sway yet aren’t good at providing customer service.

“Initially seen as an outbound channel for marketing, social media soon also saw consumers seeking customer service, something marketing teams were ill-prepared to handle,” writes Forrester analyst Ian Jacobs in a brief entitled Take Social Customer Service Beyond Your Own Walled Garden.

See this infographic on the marketing cycle…

Top Tips: Personalising the B2B Experience

IDG Connect 0811 300x141 Top Tips: Personalising the B2B Experience

 

 Top Tips: Personalising the B2B Experience

Jonathan Pritchard, Managing Partner, Tangent Snowball

Jonathan has been with Tangent for ten years. Responsible for loyalty strategy and CRM planning at the agency, his experience covers Walkers Crisps, Carlsberg, Sky and Wolseley. He has devised, scoped, developed and deployed large scale tech developments, loyalty programmes, as well as advising clients on contact and content strategy.

Having spent many years advising clients on how best to use data to create relevant strategies and campaigns, here Jonathan shares his top tips on how to ensure a personalised customer experience in the b2b sector.

A new stage of personalisation is dawning; one of ‘hyper-personalisation’ and ‘marketing to the segment of one.’ It could be argued that personalisation is now entering its golden age.

Marketing within b2b is particularly suited to data-driven personalised marketing. This is because of the many different customer touch-points, the complex nature of their journeys, and the varying depth of involvement with each business.

However, the large amount of administration required in b2b means that companies have a rich source of vital information: the data. Coupling the data with the tools and your propositions makes for a powerful mix, despite lean budgets and resource.

1.    Remember: you’re still dealing with people

The most important thing to remember is that, whomever your audience comprises of – b2b technology marketers and IT decision makers perhaps – you are always dealing with people. The distinction between this, and B2C, is that customers here will be focussed on their company’s objectives, rather than their personal needs.  So how do you best address these? By presenting what you do in a humanised way. Reading up on behavioural economics will stand you in good stead here.

2.    Invest in your data

Many b2b businesses rely on relationships throughout the organisation to deliver on their objectives. It is key that everyone has the appropriate access to customer data to understand how best to serve that customer. In b2b, customer service is your key differential in often crowded market places. Your data will unlock a great deal of insight.

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Ready or Not, the Internet of Things Is Coming

eMarketer

Think the net neutrality debate is all about streaming videos? Think again. It’s actually much more than that: It’s about streaming your life. Internet connectivity might seem ubiquitous today, between the use of PCs, mobile devices, and smart TVs, but there are major swaths of daily life that aren’t connected yet that soon will become so, such as homes and cars, according to a new eMarketer report, “Key Digital Trends for Midyear 2014: The Internet of Things, Net Neutrality, and Why Marketers Need to Care.”

Connecting all the unconnected devices, machines and systems will involve vast numbers of new internet-enabled objects and large sums of money. In a relatively untapped market with seemingly limitless potential, forecasts tend toward the sky-high:

  • International Data Corporation predicts the worldwide market for “internet of things” (IoT) solutions will grow from $1.9 trillion in 2013 to $7.1 trillion in 2020.
  • MarketsandMarkets gives the IoT market a more conservative—but still lofty—valuation of $1.029 trillion in 2013, increasing to $1.423 trillion by 2020.
  • Gartner forecasts 26 billion connected objects worldwide by 2020 (a figure that does not include PCs, smartphones and tablets).
  • IDATE projects 80 billion internet-connected things in 2020, up from 15 billion in 2012. This figure does include PCs, TVs and smart devices, but the vast majority (85%) will be objects like car tires or shipping pallets that may communicate with the web via an intermediate device. Devices that communicate directly, such as PCs, TVs and mobile phones, will make up 11% of the total in 2020.
  • Cisco Systems predicts 50 billion things will be connected by 2022, yielding $19 trillion in new revenues ($14.4 trillion of which will accrue to private-sector corporations).

“There’s no doubt the world is moving toward a more connected future, but the speed with which consumers and enterprises make the transition to the internet of things is still to be determined,” said Noah Elkin, executive editor at eMarketer. “The timing of adoption will determine just how much money and how many things are involved.”

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What Google’s Mobile-First Rules Mean For Your Marketing Strategy

Marketing Land

The news that Google was rolling out a mobile-friendly algorithm should have come as no surprise. As the search giant revealed yesterday, mobile search queries on smartphones now outnumber those on tablets and desktops.

Nonetheless, the announcement was unprecedented in one respect: Google ostensibly manages some 200 algorithms that govern how websites are ranked in its search engine, but changes or adjustments rarely, if ever, trigger public notice. This time, Google announced the change in mobile search months ahead to give companies time to optimize websites for mobile users.

It’s a clear signal. We now live in a world in which mobile increasingly comes first — and that means marketers need to deliver mobile-friendly experiences.

Google Redefines Mobile-Friendly

What’s at stake? Portent, a market-research firm, ran tests based on the new rules and found that, “40% of the leading sites failed Google’s ‘mobile-friendly’ test and may be down-ranked in search.”

Under the new mobile rules, Google will be giving preferential search rankings to sites optimized for mobile. Or, as Google said, “This test will analyze a URL and report if the page has a mobile-friendly design.” The change will affect mobile searches in all languages, Google says, and have a “significant impact on search results.”

Google defines “mobile friendly” as sites featuring readable text without zooming, content sized to a smartphone screen (no horizontal scrolling required), easy use of links and the absence of applications not customary in mobile like Flash. Sites not meeting this standard will likely fall in search rankings, although strong content will continue to be rewarded.

At this point, the rules relate to searches on smartphones, but it’s likely only a matter of time until tablets are added.

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The King of Late Night… and of Content Marketing: What your B2B brand can learn from Jimmy Fallon

Dix & Eaton

As the Content Marketing World conference and expo descends upon Cleveland this week, I can’t help but think about who’s doing content marketing well. I’ll tell you who I think is doing a great job of content marketing: Jimmy Fallon. He has mastered the art of repurposing content and distributing it across multiple channels, all while keeping the ultimate goal – his audience, not himself – in mind.

So what can your B2B brand learn from Jimmy Fallon’s content marketing efforts?

Create bite-sized pieces of content

fallon facebook examples The King of Late Night… and of Content Marketing: What your B2B brand can learn from Jimmy Fallon

Fallon does an excellent job of breaking apart his hour-long show into smaller, more consumable pieces of content, then distributing them across multiple platforms. (Check out The Tonight Show’s Facebook page if you want to see some examples.) How can you apply that concept to your organization? I’d suggest starting with pieces of content you already have which may be large or overwhelming in their totality. For example, do you produce technical or white papers? Consider creating an infographic breaking down one of the concepts talked about in that paper, or having an engineer do a short video explaining it. It’s about making the content you have consumable – think in terms of many small bites rather than one huge, heavy meal.

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Worldwide Cloud IT Infrastructure Market Growth Expected to Accelerate to 21% in 2015, Driven by Public Cloud Datacenter Expansion

IDC

According to the International Data Corporation (IDC) Worldwide Quarterly Cloud IT Infrastructure Tracker, total cloud IT infrastructure spending (server, disk storage, and ethernet switch) will grow by 21% year over year to $32 billion in 2015, accounting for approximately 33% of all IT infrastructure spending, which will be up from about 28% in 2014.

Private cloud IT infrastructure spending will grow by 16% year over year to $12 billion, while public cloud IT infrastructure spending will grow by 25% in 2015 to $21 billion.

For the full year 2014, cloud IT infrastructure spending totaled $26.4 billion, up 18.7% year over year from $22.3 billion; private cloud spending was just under $10.0 billion, up 20.7% year over year, while public cloud spending was $16.5 billion, up 17.5% year over year.

For this second quarterly release of IDC’s Cloud IT market forecast, IDC has expanded its worldwide coverage to include detail for eight regions: Asia/Pacific (excluding Japan), Canada, Central & Eastern Europe, Japan, Latin America, Middle East & Africa, USA, and Western Europe. In 2015, Western Europe is expected to have the highest growth in cloud IT infrastructure spending at 32%, followed by Latin America (23%), Japan (22%), and the US (21%).

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