2012 is primed to be the year of social. In particular we can anticipate a blitz of publicity around social business. But social media too still has room to surprise. Talking with a group of people recently including Lloyd Armbrust at OwnLocal and Tom Smith of Global Web Index (and reading his blog) I picked out four megatrends that will shape social as it truly comes of age.
The growth of the transmitter ecosystem
Facebook, Twitter, Google have brought many more people into the online conversation. They’ve pretty much minced the barriers to creating online content – which is also good news for brands that are smart enough not to throw too much money into too many channels.