Upcoming Events
Event Date Location

Digital Summit Phoenix

02/04/2015 - 02/05/2015 Acottsdale AZ

Mobile World Congress

03/02/2015 - 03/05/2015 Barcelona .

SXSW 2015

03/13/2015 - 03/21/2015 Austin TX

Enterprise Connect

03/16/2015 - 03/19/2015 Kissimmee FL

Agenda 15

03/30/2015 - 04/01/2015 Amelia Island FL

2015 Will See The Rise Of Dark Social

MediaPost

Dark social is the sharing activity that is somewhat invisible to traditional analytics. It’s the culmination of referrals and sharing of content that originates from instant messages, e-mails containing links, and most recently, the rise of ephemeral social communication platforms such as Snapchat, WeChat and WhatsApp.

A majority of focus today is on social broadcast platforms such as Facebook and Twitter. With the tides shifting toward ephemeral social communication applications as a key driver of sharing, the attribution data of the share — and all of the value that comes with it — is essentially untapped and, in some cases, simply unknown.

According to a recent Radium One study, 59% of all online sharing is via dark social. Further, a whopping 91% of Americans regularly share information via dark social methods. This study also showed that 72% of sharing is simply users copying and pasting long URLs and either e-mailing or texting the information.

There are a significant number of conversations — and more importantly, potential intent — from a marketing perspective that is simply being ignored and untapped. Currently, there’s an over-reliance on retargeting. Dark social could represent an opportunity to bring balance to the equation.

Read more here… 

Why Apps for Messaging Are Trending

The New York Times

A team at BuzzFeed, the news and entertainment site, knew it had struck gold when it came across a decades-old photo of Dwayne Johnson, the musclebound wrestler and film star known as The Rock, wearing a fanny pack and dated bluejeans.

To drum up more attention, the team changed the picture’s background to a holiday theme and added “Rockin’ around the Christmas Tree” in big lettering. But then, instead of posting the image to BuzzFeed, the team uploaded it to Instagram, the hugely popular photo-sharing service.

The image then took on a life of its own. Mr. Johnson quickly embraced the joke, reposting the picture to his own Instagram account. Nearly 390,000 people indicated they liked the post, and the image became the top topic of conversation on the message board site Reddit.

“We didn’t pour gas on it. We didn’t post it to the home page,” said Summer Anne Burton, editorial director of the 10-person BFF team at BuzzFeed that is dedicated to posting photos and videos to photo and messaging apps. “We just stuck it on Instagram and it took off all over the place. That’s the dream.”

BuzzFeed’s tactics could also offer a glimpse into how some personal messaging apps like Instagram, WeChat and Snapchat — already used by millions of people sharing text or images among friends — will be used in the future.

Read More… 

CES 2015 Coverage: The Latest Tech Stories

The International CES is a global consumer electronics and consumer technology tradeshow. It’s the largest of its kind in North America and takes place in Las Vegas January 6-9th. If you can’t attend make sure to follow our page with the latest updates on the innovative technology being featured.

Another year, and another CES is over. This year’s event featured every kind of gadget you could think of: Mini-PCs of varying shapes & sizes, personal Clouds and over-elaborate hard drives, questionable crowdfunded health gadgets and brain scanning things, expensive music players,microchips for smartcars, Bitcoin, weird hats and all sorts of 3D printers. There was also wearable tech for fitness freaks, fashionistas, animals and people who like modularity, as well as a whole range of VR/AR-based headsets on show: the Avegant Glyph, the Razer OSVR and the Seer fromCaputer Labs.

Announcements from the show included Intel’s promise to spend a hefty $300 million to increase diversity of its workforce, while BlackBerry is looking to muscle in on the Internet of Things andWearables. Also Iron Maiden’s mascot Eddie – the only guy bigger than Shaq – was in attendance.

Outside of CES, BlackBerry has teamed up with Boeing to create a “self-destructing” smartphone for spies. It probably won’t explode Mission Impossible-style, more likely just to wipe the device if need be.

View a slideshow of the 10 best business gadgets

ces smart board CES 2015 Coverage: The Latest Tech Stories

Smart home trends that took CES by storm

Front-facing Oculus Ocular Projection

Witricity’s wireless charging beams power through wood, stone, and even your head

OfficeIQ adds sensor intelligence to your standing desk

HomeKit Compatible iDevices Switch lets you control your house with Siri

For more videos and written reviews of CES exhibits, click here
Check out photos from IDG’s client appreciation party at the Stratosphere Hotel, Las Vegas: http://on.fb.me/1FQYdoj
For videos of volunteers jumping 108 stories off the Stratosphere Hotel in Las Vegas while being GoPro-ed, click here

This One Number Shows How Advertisers Are Wrong About Social Media

Time

Companies like McDonalds, Apple, and Ford all have something in common: They make and sell physical stuff, be it Big Macs, computers or cars. So if you’re considering investing in one of those companies, the first thing you might look at is how much stuff it’s been selling recently — an easily-determined metric that’s a decent representation of a company’s success.

But social media companies like Facebook, Twitter or Snapchat don’t make their money by selling physical stuff. Instead, they make it by selling space to advertisers.

As with all advertisements, digital ad space is more valuable the more it gets seen. And one of the key metrics advertisers use to determine how much they’re willing to spend on a social media company’s ad space is Monthly Active Users, or MAUs.

MAUs are simple enough: Every time you log on to Facebook, Twitter, Snapchat and so on at least once a month, that platform gets one MAU.

That interest in MAUs has extended to Wall Street, where investors have come to view them as the be-all, end-all metric for judging a social media company’s potential to make money. MAUs are popular with investors and other market-watchers because they’re easy to calculate, digest and compare.

But a number emerged this week that should make us all question the MAU as the holy grail of social media metrics: 50 million. That’s the number of MAUs racked up last year by MySpace, a social media network you probably haven’t used since you signed up for Facebook. While MySpace used to be a reliable presence in ComScore’s annual list of the 50 most popular sites on the web, it hasn’t made an appearance there since 2012, when it ranked 46th.

Sure, MySpace’s 50 million figure doesn’t touch the numbers boasted by its onetime rivals: Facebook has 1.27 billion MAUs, Instagram 300 million, Twitter 284 million. But it’s still doubtful that figure is truly representative of MySpace’s shrunken userbase, even if the site still has a small but thriving community thanks to its efforts in music and video.

Read more… 

2015 begins with publishers hoping for big improvements in digital subscription sales

Talking New Media

New Year starts, as always, with CES – but Macworld has been put on ‘hiatus’ and the value of big trade shows is being questioned by tech firms

Welcome to 2015! Here in Chicago it is -6F (-21C), here is hoping it is much more pleasant where you are!

CES2015 icon 2015 begins with publishers hoping for big improvements in digital subscription salesThe New Year means iTunes Connect is open and new and updated apps are being released into the App Store. It also means that CES is about to begin in Las Vegas. CES used to be an important event (it is still a big one) but many tech companies have long since learned that these early year trade shows may not be the best time to launch new products. Apple, for instance, pulled out of Macworld long ago and realized that if they are going to have a blow out fourth quarter of the year (their first quarter) they need to introduce new products in September.

CES isn’t the only big early year trade show, of course. Mobile World Congress is in early March (in Barcelona, of course).

But 2015 will be a year without Macworld as IDG announced last year that the show would go on ‘hiatus’.

“The show saw a remarkable 30 year run that changed the technology industry, provided an important forum for Apple developers to bring new companies and products to market, delivered world class professional development to Apple product enthusiasts, and fostered the development of one of the most dynamic professional communities in the tech marketplace,” the IDG World Expo wrote.

Macworld was hurt not only be Apple’s decision to pull out, but also by the decline overall of the personal computing business. IDG tried to adapt, of course, but the excitement of the PC business has gone, not to return.

The problem for these shows remains that trade shows often are scheduled for the early part of the year, no matter what industry you are talking about. As the publisher of a transportation construction magazine, January through March was the busy time for trade shows, generally held in Las Vegas, New Orleans or Orlando. There were (and are) trade shows later in the year, but they often feel more like conferences (such as Adobe MAX).

For those who write about digital publishing, there is really no trade show or event that can’t be missed. The year remains filled with breakfasts, lunches, and award events created by the trade publications in lieu of making a profit on their trade magazines. Publishing pros like to network, eat and drink, and so there is no stopping these things, I guess.

 Continue reading… 

Top 10 tech stories of 2014

ITWorld

Backlash! Disrupting the disruptors

Blowing up entrenched business models and picking up the profits that spill onto the floor is a time-honored tradition in tech, these days known by the cliche of the moment, “disruption.” This year everyone was trying to push back against those upstarts, whether by buying them like Facebook did, reorganizing to compete with them like HP and Microsoft have done, or just plain going out against them guns blazing, as it seemed that every city and taxi company did with Uber.

European courts fought the disruptive effect Google search has had on our very sense of the historical record. But meanwhile, legions of net neutrality supporters in the US spoke up to save the Internet’s core value of disruption against the oligopoly of a handful of communications carriers.

Here are our picks for the top stories of a very, well, disruptive year….

Marketing News Roundup: Facebook News Feed, Personalisation & Email Still the Most Effective Tactic

IDG Connect 0811 Marketing News Roundup: Facebook News Feed, Personalisation & Email Still the Most Effective Tactic

These are my top pick of marketing stories from the last week. I will be focusing Facebook’s update to its news feed, what data marketers use for personalisation and email marketing still the most effective digital marketing tactic.

Update to Facebook News Feed

Facebook has announced that it will be making changes to its news feed so users will see less promotional content. Mentioned in a recent blog post, the company is responding to a survey it held of users. The findings found that Facebook users view the news feed too promotional with a lack of context. And with Facebook’s declining popularity it’s important for the company to listen to its users.

But what does this mean for business page advertising? By eliminating the advertising from its news feed, advertisements will just appear on right column of any page on the site and in the right column on the sites search results. In its blog, Facebook says that Pages will still be important as ever. It also plans to increase its investment in Pages by building new features such as messaging, customised industry pages and video and photo content.

Marketers Use Personal Data for Personalisation

Personalisation is becoming a popular topic amongst marketers. As vast amounts of content is being continuously produced, marketers have begun to see the need to personalise. Over five in 10 marketers agree that the ability to personalise content is a fundamental to their online strategy according to Econsultancy’s recent report.

The report found that 65% of marketers are using personal data such as name, gender and location to personalise their web experiences. Which isn’t surprising as this is the most common personalisation seen across web content. Other forms of personalisation marketers are beginning to adopt is user preferences (45%) and purchase history (38%).

The report also discovered which personalisation has the most impact on ROI. This showed that while personal data is the most commonly used personalisation, 70% of respondents find purchase history has had the biggest impact on ROI.

This demonstrates that while marketers are using the common types of personalised content this always doesn’t mean it’s the best. It could be considered that consumers expect basic personalisation from their web experiences but its marketing’s job to enhance the experience by offering additional personalisation.

Check out our recent top tips blog post to help create an effective personalised marketing campaign.

Email is Still the Most Effective Type of Digital Marketing

While there has been many digital marketing tactics added to marketing’s tool belt, email is still seen as the most effective digital marketing type. In fact, 54% of marketers see its effectiveness in Ascend2 recent digital marketing strategy report

Continue reading…

The types of stories and comments that promote comment-section engagement

American Press Institute

Want more comments? Look at how you write articles on your site. Articles that describe why they matter to specific groups of people generate more comments than articles that don’t describe how they affect people or that focus on just one person.

Want to boost interaction among commenters? Try encouraging commenters to respond to each other by name.

These are some of the insights from two recently-published scholarly articles on engagement and interaction in comment sections.

Comment sections are a controversial subject. Some news organizations have begun to eschew comments altogether, including Reuters’ and the technology siteRe/code, arguing that much of that discussion now occurs on social media.

But community conversation has become an important part of news, and organizations interested in increasing the volume of comments and generating more interaction between commenters can draw inspiration from the new findings.

More comments appear on articles with several key attributes, according to research by University of Zurich doctoral student Patrick Weber. News about events that have a clear beginning and end, for example, yields more comments than news about ongoing situations. This result suggests that an article describing a jobs bill being passed would receive more comments than an article about ongoing debate about the same bill.

Weber’s analysis of 1,000 articles from three German newspapers also identifies articles that attract fewercomments: Among those he found are international stories and stories that focus more on facts than analysis.

News organizations also can encourage discussion among commenters. Research by University of Mainz students Marc Ziegele and Timo Breiner and their professor Oliver Quiring examines which comments are most likely to inspire a reaction from other commenters. They analyze 1,580 comments left in response to political stories from two different German news organizations.

Personalized comments that directly address another commenter are more likely to get a response, Ziegele and his colleagues find. So are comments that pose a question.

One finding that may be less surprising is that controversial comments increase the chances that others will respond. But one finding may not be so expected: Short comments — those with 10 or fewer words — are far less likely to prompt a response.

Comments leading others to respond

Controversial comments were 1.7 times as likely as uncontroversial comments to stimulate feedback

Odds of stimulating feedbackComments at the beginning of athreadComments asking a questionControversial commentsPersonalized commentsVery short comments00.511.522.53

Data Source: Marc Ziegele, Timo Breiner & Oliver Quiring. (2014). What creates interactivity in online news discussions? An exploratory analysis of discussion factors in user comments on news items. Journal of Communication. doi: 10.1111/jcom.12123

American Press Institute

Website design, the researchers find, affects commenting and interaction, too. Weber concludes that prominently featured articles garner more comments. The University of Mainz team discovers that comments at the top of a commenting thread receive more responses than other comments.

It is important to note that these studies demonstrate correlation, not causation. By identifying factors that correlate with more engagement and interaction, however, they provide a solid starting point for news organizations interested in testing factors that could produce a robust conversation.

News organizations can use these findings to examine whether the following factors affect comments on their sites:

 

 

Global Social Case Study: C Level Spain LinkedIn Group

DIRECTIVOS DE ESPANA C LEVEL EXECUTIVES LINKEDIN GROUP
ENHANCED COMMUNITY THREADING – SPAIN

GOAL:

IBM NEEDED TO GET 300 ATTENDEES WITHIN ONE WEEK OF THEIR DIRECTIVOS DE ESPANA EVENT

EXECUTION:

IDG SENT EMAIL PROMOTIONS LINKING TO THE DIRECTIVOS DE ESPANA LINKEDIN GROUP AND POSTED POLLS/QUESTIONS TO THE GROUP WEEKLY TO DRIVE ENGAGEMENT

RESULTS:

Screen Shot 2014 11 18 at 6.23.25 PM Global Social Case Study: C Level Spain LinkedIn Group

For more about Enhanced Community Threading…. 

 

 

12 Shocking Social Media Horror Stories

CITEworld

Horrible Social Media Misfires

Just in time for Halloween, here are 12 scary, shocking, horrifying and just plainhorrible social media misfires from the past year. We’re talking big brands — DiGiorno Pizza, J. P. Morgan, US Airways — making even bigger mistakes or, for one reason or another, catching beatings on social media sites.

To build our house of social media horrors, we asked the digital marketing community for input. We asked about the social media faux pas they remember most vividly, and the lessons we can learn from the blunders. We also found a few examples in blogs and articles.

4AutoInsuranceQuote.com’s Paul Walker Tweets

On Nov. 30, 2013, actor Paul Walker, of “Fast & Furious” fame, died in a horrific car crash. The next day, 4AutoInsuranceQuote.com repeatedly tweeted that it hoped Walker had car insurance.

The company even tweeted directly to Walker’s Twitter handle (@RealPaulWalker): “Yo Paul did u have auto insurance for that crash? Hope so.” The company also tweeted the car insurance question to mainstream news outlets such as Time, “which of course further fueled the public outrage and social media backlash,” says David Erickson, vice president of online marketing, Karwoski & Courage. “This is an example of horrible judgment, and the only way to prevent something like this is to ensure the people running your social media accounts are decent human beings.”

U.S. Airways’ Pornographic Tweet

“The pornographic U.S. Airways tweet from April 2014 will go down in infamy and haunt the dreams of social media professionals for years to come,” says Dee Anna McPherson, vice president of marketing, Hootsuite.

A link to a salacious picture posted on the airline’s Twitter account quickly went viral. CNN and other media outlets reported on it. “U.S. Airways stood by the employee responsible for the explicit blunder, citing it as an honest mistake,” says McPherson. “It was a brave choice, considering the gaffe dominated Internet conversation for about a week, and the brand led trending Twitter conversations for days. While it may certainly have been a simple mistake, it underscores the need for care and process when posting to social.”

View the full slideshow