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The Must-Have Big Data Tools

ClickZ

In the column, “Claiming your Unfair Advantage, I describe four types of “Big Data” tools. Before I elaborate on these tools, I want to share a lesson from my friend Mark Huffman of P&G. When Mark joined the world’s largest advertiser in 1984, it was all about data analysis. “In God we trust,” one P&G marketer told him, “all others bring data!” Today, Mark is executive production manager at Procter & Gamble and is responsible for all integrated marketing. At SES New York in March he was on the integrated marketing keynote panel and discussed the most important tool at P&G in the war with big data, and that is the “big idea.” P&G relies on its huge marketing research library and access to large volumes of consumer behavior to deeply understand consumer insights. But he warned marketers that the big money is not in just having the data – it is in discovering and executing on big ideas that come from those insights.

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Will Social Media Replace Surveys as a Research Tool?

Biggest Research Buyer P&G Says It Wants Less Methodology Dogma, More Projections

Ad Age, 3/21/11

The top research executive of likely the world’s biggest research buyer expects surveys to dramatically decline in importance by 2020 and sees the rise of social media as a big reason why.

Joan Lewis, global consumer and market knowledge officer of Procter & Gamble Co., with its $350 million in annual market-research outlays, made the statements during and after a panel discussion on “How Market Research Must Change” at the Advertising Research Foundation’s Re:Think 2011 conference in New York.

The industry should get away from “believing a method, particularly survey research, will be the solution to anything,” she said. “We need to be methodology agnostic.”

Social-media listening isn’t only replacing some survey research but also making it harder to do by changing consumer behavior and expectations, Ms. Lewis said in an interview after the panel.

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