Upcoming Events
Event Date Location

Email Insider Summit

12/07/2014 - 12/10/2014 TBA

iMedia Agency Summit: The Agency Re-Defined: Balancing Scale, Scrappiness, & Innovation

12/07/2014 - 12/10/2014 Bonita Springs FL

Search Insider Summit

12/10/2014 - 12/13/2014 Deer Valley UT

2015 International CES

01/06/2015 - 01/09/2015 Las Vegas Nevada

advertising-marketing

Subscribe To Latest Posts
Subscribe

Social Brands: The Future of Marketing

We Are Social

A very smart ebook was produced by the team at We Are Social (a social agency) to talk about how brands need to become social businesses. This ebook is a fantastic read for all. Below is a quick summary from their site, as well as a link to download the full ebook. Our clients are going through this revolution to become social businesses… what more can we do to help?  / Colin Browning, Director, Social Media Marketing Services at IDG

Social Brands: The Future of Marketing
Social brands aren’t just brands with a social media presence; they’re brands that put social thinking at the heart of all their marketing.

They’re brands that are social, not just brands that do social.

They’re brands that always strive to be worth talking about.

But how can marketers actually build a brand worth talking about?

Building a Social Brand
This is the topic we explore in “Social Brands: The Future of Marketing“, our in-depth eBook that explains how to put social thinking at the heart of yourbrand.

You can download the complete book by clicking here, but here’s a quick overview to get you started:

1. Social equity drives brand equity
The brands that drive the most favourable conversations are the brands that can command the greatest and most enduring price premiums.

01 Everything should drive conversation 500x374 Social Brands: The Future of Marketing

2. Communities have more value than platforms
Marketers need to use new technologies to add new kinds of value; not just to interrupt people in new ways with new kinds of advertising.

3. All marketing must add value
When it comes to people’s attention, interest and engagement, your brand isn’t competing with your competitors – it’s competing with everything that really matters to people. Marketing that doesn’t add value will simply be ignored.

4. Go mobile or stand still
Mobile devices are already vital to half the world’s population. Very soon, if you’re not bringing your strategy to life on a mobile, it’ll never come to life at all.

02 Todays media reality 500x374 Social Brands: The Future of Marketing

5. The rise of the comms leitmotif
Now that marketers are no longer constrained by the crippling costs of broadcast media, we don’t need to distill all our communications down into lowest common denominator messaging. We can tell more complex – and more engaging – brand stories that evolve over time and across channels.

6. From selective hearing to active listening
Social media monitoring isn’t just about post-campaign reporting; the real value lies in listening to the organic conversations of the people that matter to you, and using these insights to develop richer, more tailored strategies.

06 Social listening can add value everywhere 500x374 Social Brands: The Future of Marketing

7. Experiences are the new products
Product differentiation is no longer enough to ensure lasting success; brands need to deliver a more holistic set of emotional and functional benefits that engage people’s hearts as well as their heads.

8. Civic-minded brands are best placed to succeed
Society increasingly expects brands to give back at least as much as they take. As a result, marketers’ concept of CSR needs to evolve away from one of mere guilt relief. We need to see CSR as an opportunity, and use resources to build and nurture communities where people will welcome brands’ presence and participation.

07 Rethinking the concept of brand value 500x374 Social Brands: The Future of Marketing

B2B Marketing: Where Are We Now?

IDG Connect 0811 300x141 B2B Marketing: Where Are We Now?

Often, the more you read, hear and write a word the less it begins to mean. Its cadence and calligraphy repeated ad infinitum become little more than shapes and white noise. The word ‘digital’ has dogged the marketing profession for the last few years, used in every event, article and plan to complete exhaustion. However despite its repetition, it seems we’re still only just unpacking what ‘digital’ will mean for the B2B marketing community. In fact, according to the 2014 Marketing Perspectives report, 9 out of 10 marketers believe the digital revolution is still gearing up – when it’s actually already here.

Over the next year marketers expect to see even more disruption from a younger generation, completely at home with on-demand technology, dominating the buying market. This disruption will grant even more power to those making purchase decisions as they obtain more information and make more knowledgeable choices. This empowered consumer is set against the challenge of an increasingly fragmented audience as the volume of marketing channels continues to grow.

However, there are two sides to the digital coin and this proliferation of channels and digitally savvy consumers provides marketers with an unprecedented opportunity to know their customer. With increasingly diverse demographics, marketers need data analytics to better understand the behaviour of the digital native, or ‘millennials’, as well as an ageing population and everyone else in between. Marketers are able to use the real-time insights from a huge range of digital channels to their advantage.

It’s no surprise then that web and customer analytics have been identified as the most important disciplines for marketers to master. The ability to mine data for crucial customer insight is a skill set that businesses prize, not just in the marketing function. But despite this, many marketers lack the competence and skills in data analytics that would help them incorporate insights from digital and mobile channels into their overall marketing mix.

Despite the recognition that mobile and on-demand media is changing the marketing landscape, marketers are still not confident with developing mobile strategies and activating mobile-ready campaigns. In fact, 1 in 3 marketers say their organisation’s mobile competence is below average or poor. This needs to change quickly if the brand wants to capture the attention of a mobile driven marketplace.

The Marketing Perspectives report by SAS and Marketing Week reveals that B2B marketers are more digitally inclined than their consumer focused counterparts, reporting more use of social, location based and mobile marketing. Thirty-five per cent of B2B marketers fell into the ‘SoMoLo Maven’ category (those who invest more, have greater skill and confidence in social, mobile and location marketing) compared to 19% of B2C marketers. However, with empowered buyers and digital natives driving change, the requirement for real-time data analytics skills is only set to grow. And yet, many still struggle with it.

Continue reading… 

The New Breed of Marketers: the Digital Native

IDG Connect 0811 300x141 The New Breed of Marketers: the Digital Native

The rise of the digital native and empowered consumers is transforming the marketing landscape, and marketers are responding to this change in very different ways. Many marketers lack the digital skills to fully adapt to this rapidly burgeoning breed of consumer and its always-on culture. They can build websites and design banners for example, but are they able to optimise the design and improve targeting? First generation digital marketing may have been achieved, but they now need to accomplish digital marketing 2.0.

Under pressure to deliver ROI against limited budgets, many tend to choose channels or approaches that have been tried and tested before. Whilst this gives them confidence to generate results, it prevents them from truly engaging with a millennial generation moving fast into the social and mobile arena.

But, as a new breed of consumer takes centre stage, so too does a new breed of marketer need to emerge. As millennials take up position on both sides of the buyer- supplier relationship, the current and future marketer needs to learn new skills and master a different set of tools. Understanding data analytics will be the key to success.

The behaviour of the millennial demographic is distinctly different from its predecessors in many respects. A strong relationship with technology, social media and a willingness to impart personal information in exchange for better services, are some of the most defining traits. Digital natives expect to converse, interact and purchase as, when and via the channel that they choose. In return they expect marketers to remember their likes and preferences; to understand them. Understanding and assimilating these differences and the behaviours that accompany them is crucial if marketers are to survive the digital revolution.

The always-connected nature of the millennial generation is a behavioural gold-mine for marketers – providing both the means to engage and a source of information to guide that engagement.

Assailed with marketing messages from an early age, these empowered buyers are experts at filtering out irrelevant, poorly timed or boring marketing campaigns. Social and location data is providing the means for marketers to connect with millennials in a way that is instantaneous, personal and relevant.

Effective digital marketing relies on big data analytics and real-time decision-making. These twin pillars help businesses to identify, understand, hone in on and engage their customers by providing them with crucial and timely customer insight. Coincidentally, they are also two of the weakest areas amongst marketers today according to research of nearly 600 marketers, which is why many are struggling to engage their customer in a digitally driven world.

Continue reading… 

Control over personal info nearly dead, Pew survey respondents say

PCworld

Internet companies have run amok with our personal data, and people aren’t entirely sure what to do about it, judging from the results of a new survey.

More than 90 percent of Americans feel they’ve lost control over how their personal information is collected and used by companies, particularly for advertising purposes, according to the results of a survey by the Pew Research Center, published Wednesday.

Eighty percent expressed concern over how third parties like advertisers accessed the data they share on social media sites. Pew did not gather the names of which sites specifically respondents meant, but you could likely venture a guess.

The survey, which polled 607 adults online, was the Washington, D.C.-based think tank’s first in a series to tackle Americans’ views toward surveilance 100042486 medium Control over personal info nearly dead, Pew survey respondents sayprivacy after the leaks around government surveillance made by Edward Snowden last year.

The majority of respondents did indeed say that people should be concerned about whether the government is listening in on their phone calls, or viewing their online communications and other sensitive data.

But beyond government surveillance, the findings also reflect people’s attitudes amid the increasing sophistication by which Internet companies leverage people’s data for advertising.

“It’s a bundle of concerns,” said Lee Rainie, one of Pew’s lead researchers on the project, in an interview. “It’s partly surveillance, it’s partly tracking, and this generalized sense that I’m losing control of my identity and my data,” he said.

The constant flood of stories related to data breaches, whether it’s at Target, Snapchat, or P.F. Chang’s, don’t help either.

But voicing concern about the level of access companies, governments and other groups have to data is one thing; taking action in response is another.

Some respondents said they have taken actions to protect their privacy, like using a pseudonym, but a majority of respondents agreed that achieving anonymity online is not possible.

People’s concerns around privacy might be part of the trade-off in using a free service. Some 55 percent of respondents said they were willing to share “some information about myself with companies in order to use online services for free.”

Continue reading… 

Wearables: When Technology & Popular Culture Collide

IDG Connect 0811 Wearables: When Technology & Popular Culture Collide

Something very special happened at last month’s Dreamforce conference in San Francisco. Will.i.am, one of the world’s biggest pop stars, launched his new smartband wearable device, the i.am.PULS – and the worlds of music, fashion, technology, mainstream and enterprise culture well and truly collided.

“I’m an ideas guy,” he said, and it’s true that will.i.am has been extremely busy in recent years investing in game-changing technologies as well as producing award-winning music. A true innovator, he contributed to the massive success of Beats headphones and developed the concept behind Ekocycle, Coca-Cola’s sustainable living brand.

This is a man whose vision of the future, as he explained on-stage with Marc Benioff earlier this year, has been influenced heavily by the pace of innovation in technology. Echoing Facebook’s mantra that technology’s evolutionary journey is only “1% finished,” will.i.am argued that the tech landscape will be “unrecognisable” in ten years’ time: “The thing on your wrist that talks to a phone…is not the future, it’s a starting point.”

The next revolution in connected devices

Shipments of wearables are projected to reach almost 112 million units in 2018, up from less than 20 million this year (IDC). As wearables proliferate, they will add to a vast universe of interconnected, smart devices. And when the inevitable take-off of wearables does arrive, the opportunities for brands will reach a new stratosphere as they look to own the customer journey.

Wearables are set to provide marketers with the purest view of the customer yet, in terms of the volume and immediacy of the data gathered. The rise of mobile and social prompted talk of always-on marketing, and the proliferation of wearables will further enable marketers to deliver the right message to the right user at the right time. Even better, because wearables are, by nature, deeply integrated into a daily lifestyle, marketers have an opportunity to learn more about their users than ever before.

Imagine what this could mean for your brand. How might you exploit this massive opportunity to improve customer service and make marketing messages more relevant?

Data, data, data

The key to cracking wearable tech for marketing lies in – you guessed it – data. If Mark Zuckerberg’s law (the rate of increase for social sharing) is accurate, in 10 years there will be more pieces of content shared every day (95 billion) than we currently share each month (89 billion).

Of course, as marketers we’ve been talking for a few years now about the importance of data in digital marketing. The challenge comes in tracking, filtering and measuring this data so that you have a true single view of the customer. The need to effectively leverage your customer data – including social data – is only going to increase as the number of consumer devices increases, and as wearables move into mainstream adoption. This will be crucial to providing the deeper levels of personalisation that customers now expect.

 

Continue reading… 

IDC’s 2015 CIO Predictions: Demand For Analytics Continues To Skyrocket

Forbes

By 2017, 80% of the CIO’s time will be focused on analytics, cybersecurity and creating new revenue streams through digital services .

These and other insights were shared today by IDC during the webinar, IDC FutureScape: CIO Agenda Leading the 3rd Platform business and technology transformation through 2015 and beyond.  IDC sees the shift to a service paradigm in IT accelerating, along with a greater reliance on partners, clouds and global sourcing through 2017.  Based on how often analytics was mentioned in the webinar, it’s clear IDC is getting a large number of client queries in this topic area.  Demand for analytics continues to skyrocket according to Joseph Pucciarelli, Group Vice President of IT Executive Programs Research.

The research firm also sees active cognition from smart analytics replacing passive analysis and interrogation, and the proliferation of analytics applications that are more contextual than today.

IDC also is predicting that by 2017, each person will have 24 digital IDs and five or more Internet-connected devices.  The research team emphasized that these devices will require more extensive platforms than exist today for supporting the wide array of services these devices will deliver. The proliferation of devices will lead to IT departments embracing a more flexible cost model that has the potential to reduce fixed costs and permit multiple sourcing arbitrage.

IDC’s methodology included interviews with 209 CIOs globally. IDC mentioned that a full report of the results will be available later in the week.  I will update this post with the link once it is available.

Continue reading…

Google News: still a major traffic driver

Digiday

Publishers may increasingly focus their traffic growth on optimizing their content for social networks, but the Google News’ influence on traffic is still hard — and foolish — to deny.

On Thursday, Axel Springer, Germany’s biggest news publisher, said that it’s rolling back its two-week experiment that prevented Google from using excerpts of its content within Google News listings. While many European publishers have bristled at Google’s ability to freely use their content on its own sites, CEO Mathias Doepfner said preventing Google from indexing its content was tanking its traffic numbers: Traffic from Google dropped 40 percent during the experiment, and 80 percent from Google News.

The continued influence of Google News on publishers’ traffic might come as a surprise considering all the attention paid to the traffic coming from social channels like Facebook, Twitter and, most recently, Pinterest. Publishers today are spending far more time trying to get social readers to click and share than they are on landing Google searchers or Google News visitors.

“I’ve heard people call SEO dead literally since I started writing about it in 1996 — no joke. It’s sure taking its time dying,” said Danny Sullivan, founding editor of SearchEngineLand.

But it wasn’t always this way. The 2002 birth of Google News also launched a cottage industry of tactics and techniques aimed at helping publishers land the site’s top spots. Publishers knew that scoring a single story on Google News could help drive more traffic than any story could get organically. But Google News has always been a black box, and while publishers did their best to get in Google’s good graces, it was never a sure thing that Google would respond the way they wanted.

Continue reading… 

China Interview: Insight for Western Marketers

IDG Connect 0811 China Interview: Insight for Western Marketers

As the Alibaba IPO has reminded international businesses afresh of the vast potential in China, we catch up with Tait Lawton, who hails from Canada but has been working in People’s Republic for over a decade. He founded the Nanjing Marketing Group  to help Western companies get into the marketplace and now provides some useful insights for marketers worldwide.

Following the highly publicized Alibaba IPO have you noticed an increase in Western clients looking to target China?

We’ve noticed a steady increase overall, but not a large jump around the Alibaba IPO necessarily. Tough to say.

Has the attitude of Western clients looking to target China changed in the time you have been based there?

I’ve been helping Western clients with Chinese marketing for five years. I’d say they have the same basic concerns, but are more willing to accept our advice when it comes to tailoring their campaign more to the Chinese market.

We prefer to plan the China marketing campaign anew from the ground up as opposed to using more of a one-size-fits-all globalization strategy, and more people are willing to accept this now. Tough to say if it’s because of a change in the overall mind set of Western marketers or it’s just because we have more people that have been reading our articles on our blog and other websites.

How does the way Chinese consumers use technology differ from the way technology is used in your native Canada?

They haven’t gone through the same process of adoption. Since China developed so quickly, lots of people in China have just skipped whole stages of technology that Canadians, Americans and other Westerners are used to. For example, some years ago I was surprised to see that my girlfriend’s family never used a VCR and instead just went straight to using DVDs. Now, of course, people may be skipping VCRs, DVDs and even streaming on laptops and just go straight to streaming on mobile devices.

What’s most relevant for our digital marketing efforts is that there are plenty of internet users that started using the internet on mobile devices. Mobile marketing is essential. Sometimes people ask me “do you do mobile marketing?”, and I’m like “well, ya. 100% of the marketing we do is relevant to mobile. All of our SEM, SEO and social media services are relevant to mobile.”

People in China also use QR codes a lot. You’ll see QR codes for Weibo and WeChat campaigns on subway ads, restaurant menus, everywhere.

What do you think Western businesses most misunderstand about China?

For one, they may underestimate the competition and the amount they should invest to be successful. China is very competitive and for most market entry cases we see, there are Chinese competitors that are entrenched and willing to invest much much more than the foreign company planning to enter China. Chinese companies are very confident in their business opportunities and willing to invest in branding.

And Chinese advertising is not cheap, nor is marketing talent. Great Chinese marketers can make as much money as great marketers in USA or other places.

Continue reading…

Public IT Cloud Services Spending Will Reach $127 billion in 2018 as the Market Enters a Critical Innovation Stage

IDC PMS4colorversion 1  Public IT Cloud Services Spending Will Reach $127 billion in 2018 as the Market Enters a Critical Innovation Stage

FRAMINGHAM, Mass.– Public IT cloud services spending will reach $56.6 billion in 2014 and grow to more than $127 billion in 2018, according to a new forecast from International Data Corporation (IDC). This represents a five-year compound annual growth rate (CAGR) of 22.8%, which is about six times the rate of growth for the overall IT market. In 2018, public IT cloud services will account for more than half of worldwide software, server, and storage spending growth.

Among the factors driving public IT cloud services growth is the adoption of “cloud first” strategies by both IT vendors expanding their offerings and IT buyers implementing new solutions. More importantly, IDC believes the cloud services market is now entering an “innovation stage” that will produce an explosion of new solutions and value creation on top of the cloud. Many of these new solutions will be in industry-focused platforms with their own innovation communities, which will reshape not only how companies operate their IT, but also how they compete in their own industry. As the number of applications and use cases explode, cloud services will reach into almost every B2B and consumer services marketplace.

“Over the next four to five years, IDC expects the community of developers to triple and to create a ten-fold increase in the number of new cloud-based solutions,” said Frank Gens, Senior Vice President and Chief Analyst at IDC. “Many of these solutions will become more strategic than traditional IT has ever been. At the same time, there will be unprecedented competition and consolidation among the leading cloud providers. This combination of explosive innovation and intense competition will make the next several years a pivotal period for current and aspiring IT market leaders.”

IDC expects software as a service (SaaS) will continue to dominate public IT cloud services spending, accounting for 70% of 2014 cloud services expenditures. This is largely because most customer demand is at the application level. The second largest public IT cloud services category will be infrastructure as a service (IaaS), boosted by cloud storage’s 31% CAGR over the forecast period. Platform as a service (PaaS) and cloud storage services will be the fastest growing categories, driven by major upticks in developer cloud services adoption and big data-driven solutions, respectively.

View the original release here 

 

IDG Corporate Video 2015

idg logo1 IDG Corporate Video 2015

IDG is the world’s leading media, events, and research company reaching over 280 million technology buyings in 97 countries.

IDG Communications (a subsidiary of IDG) is the largest global technology media, data and services company. It delivers personalized and contextual-based experiences for the most powerful tech buyers.

From millennial tech enthusiasts to senior executives, IDG understands and reaches them all.