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3 Opportunities for Marketing to Impact Sales Productivity

IDC PMS4colorversion 1 3 Opportunities for Marketing to Impact Sales Productivity

 

Technology Marketing Blog

Call me an optimist, but in my opinion there has never been a better time for marketing to directly impact sales productivity.  I’d even go so far as to say that we’re experiencing a “perfect storm” for this opportunity - i.e., “anactual phenomenon that happens to occur in such a confluence, resulting in an event of unusual magnitude”.Wikipedia  More specifically:
  • Over 45% of the buying decision today (i.e., for large purchases) is being made before a buyer even says hello to your rep. [translation: marketing plays a much greater role today in influencing the buyer's journey, and it is incumbent upon us as marketers to better equip reps for this new buyer 2.0 reality] (click here to learn more about the buyer’s journey)
  • Sales organizations are struggling to make more informed investment decisions, however, in many cases they lack the data and core competencies needed as part of this process [translation: marketing, your internal "customers" have a clear pain point that can be addressed by the "products" and "solutions" that you've been trying to offer them for years]

Continue reading… 

Video Viewing Correlates With Purchase Behavior

IDG Research Solutions

Research: What Media and Devices Motivate BtoB Tech Buyers

Business and IT professionals are taking to social, mobile, and video in a big way in the US. They have several favorite sources of information on tech products. These are some of the findings in a recent IDG Research Services survey of more than 2, 200 visitors to IDG sites such as CIO, Computerworld, InfoWorld, Network World, and PCWorld. Tech savvy users, across multiple segments from healthcare to finance and manufacturing to government, are key indicators for marketers as they plan to reach a broader business audience.

For 95% of BtoB tech buyers, the web is a constant source of tech-related videos: 82% of the respondents post, forward, and share such videos.  Many are not passive viewers, either.  Almost half purchased a product, nearly three-quarters research an item, and approximately half visited a vendor site, contacted a vendor for more information, or looked for a product in a retail store.

Slide5 Video Viewing Correlates With Purchase Behavior

Mobile Advertising is the One to Watch

IDG Global Solutions

Mobile devices are invading the workplace as they have at home.  Bring Your Own Device (BYOD) is becoming a popular term as smartphones and tablets join PCs at work.  IDC’s Karsten Weide sees a lot of opportunity for marketers in the mobile space.  He explains in this interview with IDG Global Solutions Director Howard Sholkin who asked Weide about his recommendations for BtoB marketers….

Research Report on Customer Engagement

IDG Enterprise 

The 2012 IDG Enterprise Customer Engagement survey was completed with the goal of gaining a better understanding of the role content consumption plays in the purchase process for major technology products and services.

Key findings include:

  • Specific types of content are used strategically throughout the IT purchase process.
  • IT decision-makers (ITDM) download an average of nine informational assets throughout the purchase process.

For the complete list of findings, click here

What Content Marketers Need to Know about Responsive Web Design

Content Marketing Inst.

If there were a technology that was strongly endorsed by Google and other search engines, that could effectively eliminate the need for separate mobile sites, and that could help standardize how content is delivered on the Internet, then you’d probably want to know a lot about it right? As content marketers, you’d think this would be pretty important for our clients and employers. Well, the world of the web is about to undergo some major technological changes, and at the forefront for content marketers is responsive web design (RWD). You may have shrugged this off as a buzzword to be ignored, but you’re going to keep hearing it — RWD is here to stay. So get on board, or get left behind.

Read more…

 

What marketers want from media- Marketing services valued for lead-gen, but challenges remain

Media Business

Media companies have significant opportunities to help marketers generate leads through the marketing services they offer, according to a new study by Media Business. “Leveraging the Power of Marketing Services” found that 62% of marketers consider lead generation to be their most important objective in purchasing marketing services from media companies, followed by customer acquisition (38%), sales (37%) and brand awareness (35%).

The study was based on an online survey of 231 marketing professionals and other executives during June and July of this year. More than half of the respondents (51%) had such titles as director or manager of marketing/products/communications, with such other titles as exec VP, senior VP or VP of marketing, products and communications. The largest verticals represented included technology companies (24%), manufacturing (17%), agencies (11%) and financial services (9%).

Among other key findings of the study: Marketers view audience reach as a key advantage of publisher marketing services, followed by the ability of media companies to segment their data appropriately for better targeting. Hewlett-Packard Co.’s Enterprise Services division this year rolled out its “Evolve, Compete, Succeed” campaign, targeting international companies needing to update legacy applications. A major component of the campaign was a partnership with the Financial Times that included print ads in the publication’s IT-intensive Connected Business. HP also sponsored the CIO Interviews video series, as well as live FT events.

“Because of our objectives—both to create awareness and demand generation—we wanted to have all these touch points and elements in the campaign,” said Natasha Sandoval, marketing campaign manager for HP Enterprise Services EMEA. One purpose of liaising with the Financial Times, she said, was to “accelerate exposure of our content around messages to potential buyers, the IT audience.”

“When constructing integrated solutions for customers’ objectives, one thing we do hear is, “I didn’t know you did that,’ ” said Michael Friedenberg, president-CEO of IDG Enterprise. “So it is an awareness issue in some instances—where our customers are not aware of how broadly we have evolved our solutions into the marketing services area.”

Friedenberg said technology marketers are avid users of IDG’s marketing services in their efforts to leverage its publications’ content and distribution channels, and to tailor specific marketing programs.

Read more… 

On Email’s 30th Anniversary, Channel Continues To Evolve

MediaPost

On Aug. 30, 1982, 16-year-old V.A. Shiva Ayyadurai was issued a copyright for a computer program he named “EMAIL.” As “email” celebrates its 30th birthday, it continues to evolve in response to the increasing demands and expectations of consumers for personalized service.  Marketing has become a 24/7 job, and email is an increasingly important part of that job.  In fact, consider the following statistics that show how smart marketers are using email to fuel growth:

Read more… 

Email Subscribers Not Fully Engaged WIth Marketing Programs

MediaPost

A clear majority of new email subscribers are unengaged with email marketing programs, according to second-quarter data from Epsilon and the Direct Marketing Association’s Email Experience Council. In fact, nearly two thirds — 59% — of new subscribers in an average list had opened, or clicked on, any messages since signing up.

The latest findings are not all bad for marketers, however. Open rates for “triggered messages” — which are deployed as a result of an action or trigger such as “Welcome,” “Abandon Shopping Cart,” “Thank You” and “Anniversary” — were 95% higher than standard marketing emails.  That represents an increase over the previous quarter (75%) and the previous year (82%), according to Linda Woolley, DMA’s acting president and CEO.

Read more… 

CMOs and CIOs, It’s Time to Mend Those Fences

ClickZ

If ever there were two sides in greater need of a relationship counselor it’s the chief marketing officer (CMO) and chief information officer (CIO). Like the Hatfields and Macoys, the two have traditionally found themselves on opposite sides of the fence. However, unlike this feud, the CMO and CIO have no choice but to find a resolution. In fact, it’s in their best interests to do just that.

Before the explosion of social media and mobile devices, the CIO’s job was to maintain a focus on the backend of the business and make sure it had an infrastructure that was lasting and secure. On the other side, the CMO was looking outward to the customers where they were charged with being highly agile and able to react quickly to changing market and customer expectations. With that background it’s easy to see why this barrier came to be. Now why does it need to be torn down?

Two words: Generation C. Today’s consumers are smarter and more empowered than ever, connecting with brands on their own terms and through whatever channel they like, be it a smartphone or the store itself.

 Continue reading… 

New Report: B2B Content Marketing Trends

By Holger Schulze (Sponsored by IDG Enterprise)  

Earlier this year, we conducted our annual B2B content marketing survey with the 30,000+ members of the B2B Technology Marketing Community on LinkedIn to learn more about the latest trends in content marketing.

Here is a quick summary of the most important trends we found:

The Top-5 Trends in Content Marketing

1. Content marketing is expanding dramatically in terms of tactics, forms and volume of content

- 84 percent of marketers say content production is on the rise

- Over half of the participants are using 10 or more formats and tactics that they deem “effective”

- These same respondents are spreading content creation across 6 different functional roles

2. Content is at the heart of B2B marketers top 3 goals—lead generation, market education and brand awareness

3. The fastest growing content format is Infographics, whose use increased 1.5x from last year

4. The biggest challenge for marketers is time and bandwidth to create content

- 94 percent of B2B marketers create new content from scratch

5. Most B2B marketers are trying to measure content engagement

- Web traffic, views & downloads and lead quantity & quality are the top 3 measurements

We would also like to thank our sponsors for supporting the B2B Content Marketing Report:

IDG Enterprise | NetProspex | Optify | Maximizer Software | Solution Publishing

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