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Infographic: What Marketers Talked About Most in 2014 CRM, analytics and lots of mobile

Adweek

According to data from Salesforce, 86 percent of top marketers say building a holistic marketing approach is a top priority, but only 29 percent of companies say they actually have the structure in place.

The data point is one of several findings compiled from the ad-tech vendor this year. In terms of tactics: email, social media and mobile continue to grow for brands.

But despite the growing interest in mobile marketing, only 51 percent of survey participants said they expect mobile to have a return on investment. Thirty percent of marketers use location-based technology, and 47 percent have an app.

Meanwhile, 68 percent of marketers polled said email is a key piece of their strategies. But a sizable chunk of marketers aren’t just blasting out emails—64 percent of respondents said their companies send out 1 million or fewer emails per year.

So, what keeps CMOs up at night? Per Salesforce’s findings, that includes data and analytics; new customer service roles; and lining up a company’s internal functions.

Check out Salesforce’s infographic below. (Click to expand for improved readability.)

salesforce infographic 01 2014 Infographic: What Marketers Talked About Most in 2014 CRM, analytics and lots of mobile

5 B2B lead nurturing mistakes and how to fix them

Bizo

In the business-to-business (B2B) marketing landscape, sales don’t come easily. Before customers sign on, your marketing and sales teams must collaborate to build brand awareness and trust, demonstrate value, and help prospects make an informed decision.

That’s a challenge — especially in the digital age, when prospects have instant access to huge amounts of conflicting information and reviews from multiple sources. Today’s prospects are often reluctant to reach out to your sales team until they’ve completed a significant amount of independent research.

To maximize potential sales opportunities, your marketing team needs to master the lead nurturing process. Here are five common mistakes that many B2B companies make during the lead nurturing process—and practical tips for how to avoid them.

MISTAKE #1

WAITING FOR YOUR TARGET PROSPECT TO REACH OUT TO YOU
If you wait for customers to find you, you could be waiting forever. A recent
Forrester survey found that prospects are now as much as 90% of the way
through their buying journey before they ever reach out to a sales rep—so if
you’re not making an active effort to generate and nurture leads, you’ll likely see
them slip away to your competitors.

THE BIG FIX: Engage prospects earlier in their journey. To fill your marketing
funnel with new qualified leads, you’ll need to focus on generating awareness
among a wide pool of targets. To that end, invest in broadly targeted display
advertising campaigns, which are paired with thought leadership content offers
designed to appeal to each segment group you’re targeting. As viewers fill out
forms for white papers, webinars, or free trials, you’ll be able to nurture these
new leads through your marketing funnel.

Download the lead nurturing marketing guide now…

Infographic: Top Challenges & Attributes for Tech Marketers

ResearchLogoBLACK no 2nd IDG Infographic: Top Challenges & Attributes for Tech Marketers

IDG’s Tech Marketing Priorities Survey was conducted from 200+ senior marketing leaders around the globe to provide better insight into the state of marketing among technology marketers. This infographic focuses on the top challenges facing tech marketers and how media companies can better serve their needs.

For more infographics and marketing resources, click here

3 challenges marketers face FINAL Infographic: Top Challenges & Attributes for Tech Marketers

Top 10 tech stories of 2014

ITWorld

Backlash! Disrupting the disruptors

Blowing up entrenched business models and picking up the profits that spill onto the floor is a time-honored tradition in tech, these days known by the cliche of the moment, “disruption.” This year everyone was trying to push back against those upstarts, whether by buying them like Facebook did, reorganizing to compete with them like HP and Microsoft have done, or just plain going out against them guns blazing, as it seemed that every city and taxi company did with Uber.

European courts fought the disruptive effect Google search has had on our very sense of the historical record. But meanwhile, legions of net neutrality supporters in the US spoke up to save the Internet’s core value of disruption against the oligopoly of a handful of communications carriers.

Here are our picks for the top stories of a very, well, disruptive year….

IDC’s 10 Predictions for CMOs for 2015

IDC PMS4colorversion 1 IDCs 10 Predictions for CMOs for 2015

By, Kathleen Schaub

What does IDC predict for tech CMOs and their teams in 2015 and beyond?

Sunrise%2B1 IDCs 10 Predictions for CMOs for 2015

Our recent report IDC FutureScape: Worldwide CMO / Customer Experience 2015 Predictionshighlights insight and perspective on long-term industry trends along with new themes that may be on the horizon. Here’s a summary.

1: 25% of High-Tech CMOs Will Be Replaced Every Year Through 2018
There are two dominant drivers behind the increased CMO turnover over the past two years. One driver centers on the cycle of new product innovations, new companies, and new CMO jobs. The second (but equal) driver centers around the required “fit” for a new CMO in the today’s tumultuous environment and the short supply of CMOs with transformational skill sets.

Guidance: Everyone in the C-Suite needs to “get” modern marketing to make the CMO successful.

2: By 2017, 25% of Marketing Organizations Will Solve Critical Skill Gaps by Deploying Centers of Excellence
The speed of marketing transformation and the increased expectations on marketing have left every marketing organization in need of updating its skill sets. In the coming years, CMOs will not only have to recruit and train talent but also create organizational structures that amplify and share best practices. Leading marketing organizations will become masters of the centers of excellence (CoE).

Guidance: Get out of your traditional silos and collaborate.

3: By 2017, 15% of B2B Companies Will Use More Than 20 Data Sources to Personalize a High-Value Customer Journey
Personalization requires a lot of data. CMOs do not suffer from a lack of data — quite the contrary. Today’s marketer has dozens, if not hundreds, of sources available. However, companies lack the time, expertise, and financial and technical resources to collect data, secure it, integrate it, deliver it, and dig through it to create actionable insights. This situation is poised for dramatic change.

Guidance: One of your new mantras must be – “do it for the data”.

4: By 2018, One in Three Marketing Organizations Will Deliver Compelling Content to All Stages of the Buyer’s Journey
CMOs reported to IDC that “building out content marketing as an organizational competency” was their #2 priority (ROI was #1). Content marketing is what companies must do when self-sufficient buyers won’t talk to sales people. While it’s easy to do content marketing; it’s hard to do content marketing well. The most progressive marketing organizations leverage marketing technology and data to develop a buyer-centric content strategy.

Guidance: Remember that it’s the buyer’s journey – not your journey for the buyer.

5: In 2015, Only One in Five Companies Will Retool to Reach LOB Buyers and Outperform Those Selling Exclusively to IT
IDC research shows that line-of-business (LOB) buyers control an average of 61% of the total IT spend. LOB buyers are harder to market to and are even more self-sufficient than technical buyers. To succeed with this new buyer, tech CMOs must move more quickly to digital, incorporate social, broaden the types of content, and enable the sales team to maximize their limited time in front of the customer.

Guidance: Worry less about how much video is in your plan and worry more about your message.

6: By 2016, 50% of Large High-Tech Marketing Organizations Will Create In-House Agencies
Advertising agencies have been slow to recognize the pervasive nature of digital. While many digital agencies exist and many have been acquired by the global holding companies, these interactive services typically managed as just another part of the portfolio of services the agency offers. Modern marketing practitioners realize that digital is now in the DNA of everything they do and are ahead of their agencies.

Guidance: Don’t wait. Take the lead.

Continue reading… 

 

Marketing News Roundup: Facebook News Feed, Personalisation & Email Still the Most Effective Tactic

IDG Connect 0811 Marketing News Roundup: Facebook News Feed, Personalisation & Email Still the Most Effective Tactic

These are my top pick of marketing stories from the last week. I will be focusing Facebook’s update to its news feed, what data marketers use for personalisation and email marketing still the most effective digital marketing tactic.

Update to Facebook News Feed

Facebook has announced that it will be making changes to its news feed so users will see less promotional content. Mentioned in a recent blog post, the company is responding to a survey it held of users. The findings found that Facebook users view the news feed too promotional with a lack of context. And with Facebook’s declining popularity it’s important for the company to listen to its users.

But what does this mean for business page advertising? By eliminating the advertising from its news feed, advertisements will just appear on right column of any page on the site and in the right column on the sites search results. In its blog, Facebook says that Pages will still be important as ever. It also plans to increase its investment in Pages by building new features such as messaging, customised industry pages and video and photo content.

Marketers Use Personal Data for Personalisation

Personalisation is becoming a popular topic amongst marketers. As vast amounts of content is being continuously produced, marketers have begun to see the need to personalise. Over five in 10 marketers agree that the ability to personalise content is a fundamental to their online strategy according to Econsultancy’s recent report.

The report found that 65% of marketers are using personal data such as name, gender and location to personalise their web experiences. Which isn’t surprising as this is the most common personalisation seen across web content. Other forms of personalisation marketers are beginning to adopt is user preferences (45%) and purchase history (38%).

The report also discovered which personalisation has the most impact on ROI. This showed that while personal data is the most commonly used personalisation, 70% of respondents find purchase history has had the biggest impact on ROI.

This demonstrates that while marketers are using the common types of personalised content this always doesn’t mean it’s the best. It could be considered that consumers expect basic personalisation from their web experiences but its marketing’s job to enhance the experience by offering additional personalisation.

Check out our recent top tips blog post to help create an effective personalised marketing campaign.

Email is Still the Most Effective Type of Digital Marketing

While there has been many digital marketing tactics added to marketing’s tool belt, email is still seen as the most effective digital marketing type. In fact, 54% of marketers see its effectiveness in Ascend2 recent digital marketing strategy report

Continue reading…

IDG TechNetwork Expands Programmatic Media Buying Into China

MediaPost

The IDG TechNetwork has expanded its global online advertising network into China, following its parent company International Data Group (IDG), which has supported the market for 34 years.

The launch of IDG TechNetwork China, announced Monday, means that IDG now supports data-driven marketing and premium programmatic buying to more than 60 Chinese language magazines, newspapers and Web sites.

Peter Longo, CEO of U.S. Media for IDG Communications, believes the move makes the company the first global technology-focused ad network to enter the Chinese market. The network supports more than 570 publisher sites and reaches more than 130 million tech enthusiasts, enterprise tech buyers and gamers.

Based in Beijing, IDG TechNetwork China is a fully owned business unit of IDG China led by CEO William Xu.

For brands, the move means an easier transition into China to reach the local market and better access to premium inventory they can purchase and optimize through one media group, the IDG TechNetwork China.

Marketers will have access to auctions and private marketplaces, data management platform and demand side platform services, along with increased targeting capabilities and multiple ways of acquiring inventory through direct placements and exchange based trading, per Longo.

“They will be able to buy with confidence against premium inventory from IDG, a media company that has been doing business in China for over 30 years,” he said.

All owned-and-operated Web sites in China become part of the IDG TechNetwork China along with selected premium partners that we have chosen to work with us. This provides increased scale to offer their advertising partners, as well as the ability to do business with new partners, such as DSPs and agency trading desks.

The company will now collect first-party data for its network of Web sites, allowing for better performance and return on investments for advertisers.

View original article

2014 Tech Insights To Prepare For 2015

 2014 Tech Insights To Prepare For 2015

The 2014 ITworld Tech Insights research was completed with the goal of showcasing the IT spending priorities and influence of the ITworld audience.

Highlights include:

  • 64% of organizations expect spending to increase over the next 12 months.
  • IT leaders remain in charge of much of the purchase process for technology products and services, but when it comes to the role of evaluating technology for purchase, it’s all hands on deck.
  • IT buyers trust those they know when it comes to advice on upcoming technology product and service purchases and continue to most likely look to their peers/colleagues for guidance. They typically consult peers in their professional network on a weekly basis.

Download the research now… 

Or, click here to view slides…

2015 Will See Many Asia Pacific Internet of Things Solutions and Vendors Move Beyond the Hype, While Others Head Back to the Drawing Board

IDC PMS4colorversion 1 2015 Will See Many Asia Pacific Internet of Things Solutions and Vendors Move Beyond the Hype, While Others Head Back to the Drawing Board

International Data Corporation (IDC) envisions 2015 will be the year when Internet of Things (IoT) starts to deliver against the hype, but it will require vendors and customers alike to change their approach.

“Companies are always looking for ways to drive business transformation, deliver competitive differentiation and enhance the customer experience, and many are now realizing that the Internet of Things can help them deliver against these goals,” says Charles Reed Anderson, AVP, Head of Mobility and Internet of Things, IDC Asia/Pacific.

Anderson explains that 2014 has seen an explosion of new IoT-related solutions, including consumer wearables, smart home products and industrial IoT solutions.

“More importantly, however, is that 2014 has seen the maturing of the wider IoT technology vendor ecosystem, which helped ensure we have the capabilities to deploy complex IoT solutions today and deliver tangible value to governments, enterprise and consumers alike.”

Drawing from the latest IDC research and internal brainstorming sessions amongst IDC’s regional and country analysts, the following are the top 10 key IoT predictions that IDC believes will have the biggest impact on the APeJ IoT industry in 2015.

1) IoT to create new markets for retail brands

During the past year, IDC has witnessed an explosion in the consumer wearables market with new fitness bands, smart watches and smart clothing being launched from traditional OEM vendors and a multitude of tech startups and 3rd platform-born players.

IDC believes that 2015 will see an influx of consumer IoT embedded into consumer retail brands/ products. Partnerships between IoT vendors (including ODM/OEM vendors) and non-tech consumer goods’ brands will emerge rapidly to create a sizable market opportunity for the IT industry.

2) Smart Watches: Early adopters will be the only adopters…for now

New smart watches will be launched on an almost weekly basis from the leading global device manufacturers, the Chinese and Taiwanese ODM vendors and tech start-ups. While interest levels are high, IDC believes the early technology adopters will be the only adopters in 2015. The combination of the small screen size, immature application developer ecosystem, and limited functionality will prevent this from reaching the wider consumer market in 2015.

3) Wearables enter the enterprise

Basic wearables, which include devices fitness bands and clips that cannot load 3rd party software, will find a lucrative new market in enterprise customers. Employee tracking, integration into corporate wellness programs, and the creation of new business models that leverage basic wearables, especially fitness bands, to enhance the customer experience will see significant adoption in 2015.

4) Free services to drive consumer IoT adoption

There is a limit to how many consumer wearable products and services consumers will be willing to purchase. In 2015, IDC believes companies will start to offer free products and services to specific customer demographic groups, but they will insist they “own” the data that is produced by the devices. This data will then be leveraged to deliver personalized marketing and drive sales or sold to 3rd parties (regulation permitting).

5) Emergence of the glass solution provider

Connected glass devices will struggle in the consumer market, however, the enterprise business case exists for many industries, particularly those industries (e.g. major equipment manufacturers) that employ large workforces that spend considerable time at customer sites for training as well as maintenance, repair and overhaul (MRO) services. IDC expects some large equipment manufacturers to build out their internal capabilities and partner ecosystems to become a glass solution provider and to reduce their considerable travel costs.

6) Industrial IoT: Businesses “talk big”, but deploy practically

Most industries believe that IoT will forever change the way their industry operates, however, ongoing concerns about both up-front (CapEx) and ongoing (OpEx) costs as well as potential security and privacy issues will ensure the deployment of “practical” solutions in 2015. Customers will focus on deploying solutions that deliver quick impact and return on investment (e.g. energy management solutions) and leverage the cost savings generated to fund more dynamic solutions going forward.

See all ten predictions… 

World Tech Update Video – Dec 2014

IDG News Service

Coming up on World Tech Update this week Google creates a new kind of CAPTCHA, Amazon hires some robotic help for the holiday season and an e-ink smartphone goes on sale.