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07/22/2014 - 07/24/2014 Los Angeles CA

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07/23/2014 - 07/24/2014 Austin TX

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OMMA RTB Real-Time Buying

07/24/2014 Los Angeles CA

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08/07/2014 New York New York

Social Media Insider Summit

08/20/2014 - 08/23/2014 LAKE TAHOE CA

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08/25/2014 - 08/27/2014 Kota Kinabalu Malaysia

iMedia Brand Summit (Australia)

09/01/2014 - 09/03/2014 Gold Coast Australia

iMedia Brand Summit (India)

09/03/2014 - 09/05/2014 Adao Waddo, Salcette India

iMedia Brand Summit: Marketing in an Always-On World

09/07/2014 - 09/10/2014 Coronado CA


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How Comments Shape Perceptions of Sites’ Quality—and Affect Traffic

The Atlantic

There’s a game I like to play sometimes. It’s called “How many Internet comments do I have to read until I lose faith in humanity?” All too often, the answer is: one comment.

From The Atlantic to Yahoo to YouTube, online comments are often ignorant, racist, sexist, threatening, or otherwise worthless. But you knew that already. There’s plenty of anti-comment sentiment on the web—some humorous, some more scholarly—and despite the hopes of media democratizers, there’s now widespread agreement that Internet comments are terrible. “Even in places with smart, thoughtful readers, the comment sections tend to be more like lists of unconnected ideas than genuine conversations,” The Atlantic‘s Rebecca Rosen wrote in 2011. Some publications, like Popular Science, have given up on comment sections all together.

A couple of weeks ago, National Journal changed its comments policy, opting to eliminate comments on most stories as a way to stem the flood of abuse that appeared on the site. Naturally the comment-section reaction to that announcement helped reinforce the reason editors said comments had to go in the first place.

For all the boycott threats and comparisons to Hitler, though… the site seems to be doing better now. If anything, user engagement has increased since the comment policy changed. Pages views per visit increased by more than 10 percent. Page views per unique visitor increased 14 percent. Return visits climbed by more than 20 percent. Visits of only a single page decreased, while visits of two pages or more increased by almost 20 percent.

What happened here?

One theory: By cutting out comments, the site is better able to draw attention to its most deserving content—the articles themselves.

This intrigued me because I found it somewhat counterintuitive. I supported removing comments not because I thought traffic would spike but because it seemed a way to better preserve civil discourse; I assumed we’d lose some rubberneckers who gathered around the train-wreck comment section, but it seemed like a worthwhile trade. Yet the fact that traffic actually improvedsuggests that sites are better off without comments—or at least better off without unmoderated ones. That’s a lesson that other news organizations are learning. As Nieman Lab wrote last month, if news organizations aren’t moderating their comment sections, they can’t really expect them to foster quality discussion.

But what about the many sites that opt for a less hands-on approach? Plenty of journalists will tell you that they not only don’t reply to commenters, but that they don’t even read the comments to begin with. An ignored comment section can’t be all that harmful, right?

To find out, I ran a quick study using respondents from Amazon’s crowdsourcing platform Mechanical Turk. I asked 100 Americans to read a snippet of a National Journal article from late April. Half of them saw the article alone. The other half saw the article along with a representative sample of actual comments (user accounts redacted) on that article. In both groups, respondents were asked to read the article—the existence of comments was never acknowledged.

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Facebook, Twitter and YouTube Have Different Mobile Ad Strengths


A quartet of panelists speaking about audience targeting at the Mobile Media Upfront this week essentially agreed that Facebook, Twitter and Google/YouTube are going to continue attracting more brand dollars due to their advances in targeting the smartphone-toting consumer.

Earlier this month, YouTube made waves by revealing its Google Preferred platform, which lets marketers buy ads against the most popular 1 percent and 5 percent of the videos on the platform. With millennials watching video on their phones instead of desktops (or even TV) and older folks starting to follow suit, YouTube’s initiative appears to sneakily take aim at future mobile budgets.

But Adam Shlachter, head of media activation at DigitasLBi, suggested that YouTube needs to handle mobile video ads with care. “I think when YouTube looks at their inventory and they see either a younger audience consuming it predominantly on mobile devices—or certainly with content being consumed on the go in different mind-sets in different moments—they have to figure out a way to package that, to work with [agencies] and our clients to take advantage of it appropriately,” he said.

Shlachter added that the Google-owned video site should not “bomb people with 30-second spots that they’ve already been bombed with on other screens.”

At the same time, the data-based targeting being offered by Twitter and Facebook seemed to have brand and agency players particularly amped.

“Twitter Promoted Tweets can be aligned with whatever the objective or goal is,” remarked Cheng, vp of mobile strategy and solutions at M&C Saatchi Mobile. “But what’s really interesting, different than Facebook, is that Twitter doesn’t really have much audience-interest targeting—[it's] more about the behavioral targeting based on what people are tweeting. That’s pretty powerful to start profiling out what type of user they are, for example, with TV ads. A lot of commercials now are having hashtags and TV personalities that align with the brand. Things like that allow you to really extend the [television] experience to do better targeting on Twitter, and that kind of cross-platform stepping stone [represents] Twitter leading the way.”

Mat Harris is head of ad products at Tapjoy, which pitches an incentives-based system that helps advertisers engage on-the-go consumers. He singled out Twitter’s acquisition of MoPub as a potential mobile advertising game-changer.

“It’s more [about] what Twitter can do for MoPub than what MoPub can do for Twitter because it kind of brings us back to a mobile exchange,” Harris said. “Every ad request that comes across, every ad response, which bids are winning, which bids are not winning, we can actually now take that data and have deeper insights about those users because of what Twitter is and how [often] Twitter is on most of our devices. So that amount of data, that amount of clarity in data is just going to be huge.”

During a rapid-fire discussion on Monday in New York’s midtown, Sasha Norkin, vp of marketing at Barnes & Noble Nook, offered that she’s seen success in geofencing tests on mobile networks to drive consumers into her company’s bookstores. She also spoke to positive results from B&N’s direct-response mobile efforts via Facebook, whether to drive the brand’s app installs or encourage e-commerce purchases.

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Teens drift away from ‘traditional’ social networks

The Telegraph

Teenagers are moving away from ‘traditional’ social networking sites like Facebook and Twitter in favour of mobile messaging apps like WhatsApp and WeChat.

According to the latest GlobalWebIndex report, the percentage of teens active on Facebook dropped by 9 per cent during 2013. Falls were also recorded for YouTube (7 per cent), Twitter (3 per cent) and Google+ (4 per cent).

This does not mean that mainstream social networks are dead and buried – Facebook is still the leading app for teenagers, and by the end of 2013, 66 per cent of teens were members of the site.

However, Jason Mander, head of trends at GlobalWebIndex, said that teenagers are using these networks less actively, and for fewer things.

At the same time, the report, based on interviews with 170,000 users in 32 counties, detected a rise in newer social networks like Instagram, Pinterest and Tumblr, along with mobile messaging services.

“If we look at usage of apps over the last six months, it’s very clear that the biggest growers are things like Snapchat, WhatsApp, WeChat, Kik Messenger,” said Mander.

“There seems to be a shift from what we would call classic social networking behaviours to more instant communication in the form of messaging apps.”

Snapchat is the fastest growing social media app among teens, with this demographic more than twice as likely as others to be using it. Snapchat usage increased 60 per cent between Q3 and Q4 2013, according to the report.

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Yahoo reportedly launching YouTube rival


Reports are circulating that Yahoo is looking to launch a video site that would go up against Google’s behemoth YouTube.

The rumors largely stem from a Re/Code report late last week that cited anonymous sources saying Yahoo is looking to not only launch a YouTube competitor in the next few months but also is trying to pluck some of the video-sharing site’s stars and favorite networks.

A Yahoo spokeswoman declined to comment on the report.

However, Yahoo, and its CEO Marissa Mayer, have been trying to gain some traction in the online world, pulling the company back to the top where it started years ago. Yahoo was once an Internet pioneer but the years, and competitors like Google and Facebook, pushed the company back into the shadows.

Mayer, who was a top executive at Google before coming to Yahoo, wants to turn that slide around. Grabbing some of the audience from YouTube would be a huge step in making that happen.

“If Yahoo wants to be at the center of people’s entertainment, they need a video service,” said Patrick Moorhead, an analyst with Moor Insights & Strategy. “YouTube is a free-for-all video service from cat videos to trailers to real content. Yahoo has a chance to provide less, but better content.”

Earlier this month, Mayer, speaking at the annual 4As conference, said she is focusing the company’s time and money on search, mail, mobile, social media and video.

There have been earlier signs that Yahoo wants to step up its presence in video. Last May, reports circulated that Yahoo was in talks to acquire Hulu, a video site known for streaming TV shows and movies, for as much as $800 million. The purchase never came through as Hulu’s owners canceled plans to sell the company.

Continue reading…

YouTube sees money in gaming-video eyeballs


To imagine how YouTube might one day become a money-spinner for content producers, consider the power of the irreverent video gamer and online star PewDiePie over his young, free-spending audience.

Each time the wildly popular YouTube impresario has donned Razer headphones in one of the many zany videos that feature him playing games, the product has sold out.

PewDiePie, who is not paid to endorse the brand, “really helped us in terms of getting traction on a much larger audience,” said Min-Liang Tan, chief executive of San Diego-based Razer, which makes gaming hardware. “It’s incredible that YouTube personalities are coming up … and I think it can only grow.”

PewDiePie’s uncanny trendsetting talent highlights the potential that content related to video games holds for Google Inc as it looks for ways to build its YouTube video platform into a powerful new revenue stream.

Advertisers and media companies are indeed already placing big bets on the likes of PewDiePie and others creating gaming-related content in a bid for the prime but underserved audience of 18- to 34-year-olds that devour video games.

Just last week Walt Disney Co agreed to fork over as much as $950 million to buy Maker Studios, one of YouTube’s largest production and distribution networks. PewDiePie, whose real name is Felix Kjellberg, is Maker’s biggest star.

The success of the 24-year-old, with his profanity laced improvisational videos, matches the explosive growth of video-game-based channels on YouTube. His channel has more than 25 million subscribers who can view his content for free, more than Beyonce’s and PresidentBarack Obama’s channels combined.

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Google+: just 35% of users are active


Google+ has achieved 1.15bn users, but only 35% of those use are active monthly.

These figures come from We Are Social, after analysing the growth trends for Google+ year on year, globally and locally.

Is this data a damning insight into the general malaise around Google+ or is this merely reflective of general social media sign up trends?

Registered user numbers for Google+ have shown extraordinary growth between Q4 2012 and Q4 2013, rising from 359m users to 1.15bn.

However, the percentage of actual active users has been left far behind. Currently only 35% of registered users are active on a monthly basis.

By Q4 2012 Google+ had the much higher registered user to monthly active percentage of 51%, but then it only had 435m users. This figure has now doubled.

It’s a similar ratio for the UK.  30% of registered users in the UK are active monthly users.  Let’s compare this to the active versus registered figures of other social media networks.

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Global Research: Mobile for Work and Shopping


By Christina Carstensen

As both a founding supporter of the IAB Mobile Center of Excellence and a technology media company, IDG has a special interest in trying to better understand buyers and sellers.  Numerous research reports have chronicled the explosive adoption of mobile devices but for mobile advertising to accelerate, it is critical to identify buyer behaviors and, most importantly, buyer preferences. To that end, a recent IDG Global Solutions (IGS) online survey asked people in 43 countries how they use their mobile devices at work and when shopping.
The IGS survey of more than 25,000 tech professionals and tech enthusiasts provides revealing insights into the importance of mobile in the buying process, the perception of mobile advertising, and the behavioral shifts brought on by rapid adoption rates for both tablets and smartphones. The spring 2013 online research reveals that today’s mobile audience is highly engaged, always on, is increasingly receptive to mobile ads, and uses tablets and smartphones at each stage of the purchase process including buying!


Personal and Work Lives Converge
Much has been written about the dramatic adoption rates for connected devices and mobile becoming the preferred channel for the tech savvy. However, the mobile momentum and ever-changing interaction with technology has led to major behavioral shifts. Users have migrated from the established separation of work and play toward an “always on” mentality reflected in the Bring Your Own Device (BYOD) to work trend. Today, the lines between private lives and work are being erased with 41% of smartphone users and 37% of tablet users saying that they use privately purchased smartphones and tablets as business devices. The figures rise steeply in emerging regions such as Asia Pacific and Latin America where over 60% of respondents use their own devices on their work networks. Many of the respondents are among the most tech savvy, a group that serves as an early indicator of what is to come with the general population.

 Continue reading… 

Infographic: Marketer and Audience Insights on Social Media Worldwide

logo Infographic: Marketer and Audience Insights on Social Media Worldwide

See how the continued growth of social media is fueling a fundamental change in the way marketers leverage audience engagements. When it comes to a global audience, social media is increasingly used as a trusted source of insights, information & opinion. For marketers, their investment in social media increases to help maximize engagement. View the infographic below for more statistics…

Jason Social Final Infographic: Marketer and Audience Insights on Social Media Worldwide









Google Points to Major Trends in B2B Space


Mike Miller works closely with business-to-business (B2B) marketers across a variety of industry verticals—ranging from oil/energy and manufacturing/industrial to business services—that are using Google’s digital platforms in order to advertise. He spoke with eMarketer’s Tobi Elkin for the B2B Perspective Series about trends he’s seeing in the B2B marketing space.

eMarketer: What digital platforms and advertising services are Google’s B2B customers using?

Mike Miller: We still see a very strong orientation around search. We see some customers using display advertising and some moving into social, although they’re still trying to figure some of that out. We’ve also seen some customers starting to make use of video platforms. For us, that’s YouTube. Mobile is also a theme, although that cuts across each of those platforms.

We did some research last year with Compete, and we saw a sea change in terms of internet usage within the B2B space. Typically, you see incremental change from one year to the next, but in our research we saw a jump from 71% usage in 2011 to 88% in 2012 in terms of researching business purchases in the B2B space. That is a huge jump in one year. We also asked B2B marketers how they’ve used search to research business purchases and saw a 23% change year over year—it went from 67% of B2B marketers who relied on search for their business purchases to 90%.

Continue reading… 

The Rise Of Social Media Analytics (And The Demand For Measurable ROI) [INFOGRAPHIC]

All Twitter

If you’re in the business of using social media for business then, like many, you’ll have faced a specific problem: how do you measure ROI? It’s proven to be a particularly difficult nut to crack, largely because the tried-and-tested methods of measuring return on investment that marketers and brands have used in the past (for example, sales and footfall) don’t necessarily apply well to social media channels such as Twitter and Facebook, which present a range of metrics that are somewhat unique to them, such as digital engagement, social proof and cross-channel impact (i.e., mobile). And as the demand to better understand and measure social media ROI has grown, so too has the need for bespoke social media analytics software, apps and tools.

This visual from Quintly looks at how the rise in the interest in social media analytics, which has quickly grown from a want to a need, can be measured over the past half-decade, on a platform-by-platform basis – Facebook, Twitter, YouTube, Google+ and Pinterest – and across countries, too.

Click here for the complete infographic

111 The Rise Of Social Media Analytics (And The Demand For Measurable ROI) [INFOGRAPHIC]