Now’s your chance to get a worthy CIO or other top IT executive at your company (or client or partner companies, in any industry) nominated for the 2016 Premier 100 IT Leaders awards.
Computerworld has launched its annual search for technology professionals who have demonstrated leadership in their organizations through the use of IT and have the strategic vision to align technology with business goals.
In the latest installment of CIO Quick Takes, three IT executives talk about the Internet of Things and the concerns that come with the opportunities offered by billions of connected devices.
When you hear the phrase Internet of Things (IoT), you are probably excited, confused, concerned or tired of hearing the buzzphrase — or maybe all of those things plus a few more. After all, the reality of digital devices acting on their own to capture, transmit and, in some cases, act on data affects everything from home appliances to telehealth is attention-getting.
Just how many “things” are are talking about? Gartner estimates that by 2020, the IoT will consist of 25 billion devices. Those devices, according to Cisco, will dominatethe Internet by 2018. Yep, dominate – meaning machines will communicate over the Internet more than we (i.e. humans) do. So if there’s a little fear, uncertainty and doubt mixed in among the excitement, it’s only natural.
And it’s not just consumer applications driving the technology. While consumer technology will account for the greatest number of connected things, according to Gartner, enterprises will drive the revenue. The research firm predicts that in 2020 the top industries will be utilities, manufacturing and government. The automotive sector is showing the greatest growth currently, Gartner says.
When you think about the IoT, what do you see as the biggest opportunities and the biggest areas of concern?
Gautam Roy, vice president of IT, Waste Management
As the physical and digital worlds integrate more closely, the IoT will enhance and evolve our ability to manage and process information. The IoT has the potential to transform industries and the way we live and work by turning data into collaborative experience.
In the always-on world, the right data at the right time can help businesses to operate effectively and communicate with their customers to provide personalized solutions and optimize supply chain cost. It could help government tackle socioeconomic issues through a better understanding of data.
Issues are plenty: Security, privacy, integration complexity, governance, standards and policies.
Ken Piddington, CIO and Executive Advisor, MRE Consulting
The IoT or better-stated, the Internet of Everything is creating unprecedented opportunities for organizations to achieve great value from a growing network of connected devices. I believe that the biggest opportunities lie in the ability to collect, process and respond to data streams in real-time. For example, the value proposition for supply chain optimization is tremendous.
The biggest challenge is security. With the number of network devices increasing so does the number of attack vectors. A proper balance between security and use must be found for the IoT to deliver all the value envisioned for it.
IDG Communications today announced strategic enhancements that will allow IDG.tv to give marketers unprecedented video reach, distribution and targeting in 97 countries and provide even more compelling video content to its audiences.
The company is unifying all of its video content from its tech media properties on a global basis, and recently launched IDG Studios, creating core content for its channels as well as original, episodic programming on IDG.tv for both enterprise and consumer technology audiences.
According to comScore Video Metrix, IDG was the #1 tech property in video in March 2015 with 9.93 million total unique viewers, thanks to its trusted and engaging insights, analysis and reviews from premium trusted media brands including CIO, NetworkWorld, MacWorld, PCWorld and outpacing its the nearest competitor AOL Tech by over 3.5 million unique viewers.
“IDG is a global, tech video content and distribution powerhouse. Our premium owned and operated brands and the broad reach of IDG TechNetwork, is a winning combination,” said Dina Roman, General Manager, IDG.tv. “Add to that a slate of original programming that offers unique sponsorships for marketers, and a unified, scaled global distribution platform that we can curate and control, IDG continues to provide a wide variety of targeting opportunities across an affluent, tech-savvy audience.”
As part of its new unified content strategy, IDG.tv will offer a consistent video programming calendar, with seasonal consumer and technology event-based themes, across all of its properties as well as on more than 500 sites in the IDG TechNetwork. IDG Studios’ new and original episodic programming will include original content for viewers, such as Hardcore Hardware, Breakout Startups and WorldTech Update, as well as custom editorial series created on behalf of some of the world’s largest technology marketers.
Kyle Kramer, a proven digital video expert, was recruited from Vox Media to serve as IDG’s VP of Video Programming. Kramer served as Head of Production at Vox Media where he oversaw studio operations and award-winning production for all Vox Media properties, including The Verge, Polygon, SB Nation, Eater, Racked, Curbed & Vox.
Shenzhen, April 24 2015 –2015 is the year of deepening reform, the last year of the “12th Five-Year Plan”, and the inaugural year of the “13th Five-Year Plan”. The policies and initiatives set by the Chinese government will have a tremendous impact on China’s economic development and global technology markets in the future. Amidst this macro situation, International Data Corporation (IDC) highlighted the key enterprise and consumer technology trends of the global and China’s ICT markets at IDC 2015 ICT Directions Conference in Shenzhen today. The roadshow will continue in Beijing (May 13), Shanghai (May 20), Guiyang (May 27) and end in Dalian (June 17). What are the key trends of the 3rd Platform supporting and accelerating technology and business innovation? Below are some highlights from IDC 2015 ICT Directions event:
Everyone Needs an IoT Business Plan
The Internet of Things (IoT) is rapidly becoming reality for every business, as it enables new business models, creates low barriers to entry for competitors, and drives disruption in product development, while challenging the security and value of corporate data. According to Vernon Turner, Senior Vice President, Enterprise Infrastructure, Consumer, Network, Telecom and Sustainability Research (IDC), “ICT suppliers must align their traditional IT product road maps to include nontraditional markets in industry, government, and consumer. Critical information and emerging industry standards must be shared to better develop supply chains, security data basis and predictive outcomes. Business outcomes will be driven by better connected IoT business plans shared by technology partners and their customers.”
The Next Wave of Mobile Devices
As mobility continues to change the way day-to-day activities are performed, so do the devices in which we interact with. According to Ryan Reith, Program Director, IDC’s WW Mobile Device Trackers (IDC), “As devices used for work and pleasure all migrate towards a more mobile world, device OEMs, IT buyers, consumers, and industry affiliates are all struggling to understand which form factor and platform will win out.” The current landscape of consumer devices includes shifting dynamics within consumer buying trends, product pricing, platform wars, and hardware aesthetics for PC’s, tablets, detachables, smartphones, and wearables.
New Business Processes Drive New Workloads in the Digital Enterprise
According to Matt Eastwood, Group Vice President and General Manager, Enterprise Platforms (IDC), “The 3rd Platform brings new technologies together, while at the same time creating a perfect storm for business leaders looking to compete effectively in the market. Digital transformation is creating new workloads as organizations leverage mobile, social, cloud, and analytics to enhance customer engagement and improve business decision making. IDC believes that many companies will need to develop entirely new technology infrastructures with radical impacts on the IT department as well as the datacenter.” According to Matt Eastwood, Group Vice President and General Manager, Enterprise Platforms (IDC), “The 3rd Platform brings new technologies together, while at the same time creating a perfect storm for business leaders looking to compete effectively in the market. Digital transformation is creating new workloads as organizations leverage mobile, social, cloud, and analytics to enhance customer engagement and improve business decision making. IDC believes that many companies will need to develop entirely new technology infrastructures with radical impacts on the IT department as well as the datacenter.”
European Telecom Operators Must Capitalize on 3rd Platform Opportunities
According to Eric Owen, Group Vice President, EMEA Telecommunications & Networking Research (IDC), “The connectivity market in Europe has been in decline for several years now. However, as the ICT industry consolidates around the 3rd Platform, telecom operators are examining the opportunities this offers them in markets beyond connectivity. Operators are looking at markets such as Cloud, Datacenter, Security and Mobility services to figure out where they can effectively compete.” Telecom operators cannot do this on their own and will need help from partners if they are to be successful in their transformation and their quest for revenue growth once again.
Digital business initiatives are illuminating the value of the enterprise infrastructure. At the same time, these business demands are increasing the pace at which IT must deploy new capabilities. In order to deliver, IT has to transform itself. The Transformation Equation explores how Enterprise IT is responding to this digital disruption. According to Network World’s 2015 State of the Network Survey, Network IT is already changing: 60% of technology and business professionals agree that collaborative teams are taking control of the network, especially at large companies.
This white paper will:
Provide a better understanding of how IT decision-makers are responding to digital disruption through integrating emerging technologies.
Present an in-depth look at the enterprise IT agenda, from cloud computing to mobile and security.
Show how software-defined networking (SDN) can add flexibility to the network.
This is a contributed piece from Eneas Bernardo, Managing Director Brazil, RED
This article is the story of a conflict, between what the Millennial generation of IT staff is expecting, and what the business environment is demanding. It’s about what’s happening in Brazil – but it applies to some extent everywhere in the world.
Does IT matter?
The story starts a few years ago in 2003, when, in an article, Nicholas Carr stated, “IT doesn’t matter”. With this statement, Carr threw cold water over the industry. His article brought to light the darkest fear of the IT sector: that rather than be recognized as a business advantage, it was being seen mostly as a cost.
This fear had already been felt to some extent by the ‘mainframe generation’, also known as baby boomers. It might have been sensed, and probably ignored, by their younger cousins, the ‘Downsizers’ or ‘Generation X’.
But the youngest generation in the workforce, the ‘Netties’ or ‘Generation Y’, had grown up in a world where IT was all around and to them it was ever-present. Regardless of Carr’s predictions, IT continued to play a key role, at least for the time being.
Moving forward to the next scene in our story, we see the pressure over IT projects increasing on staff. And, as they struggle to gain the elusive benefits of IT that they still believe are there, many companies are spending more and more money on ERP and other buzzwords that promised competitive advantage and best practices – and the gold ticket for growth and profitability.
Cut to the next scene: the global financial crisis of the 2000s and 2010s. To respond, organisations kicked off a desperate pursuit for cost cutting, and strove to innovate in order to survive – let alone be profitable.
What it means for staff
What’s been the impact on staff of these recent trends?
With unemployment at the highest rates since the great depression, there are also more people to educate, more people to feed, and more people to employ. At the same time, businesses are looking for fewer employees.
Business targets and plans are also piling on the pressure. Projects are shortened, costs are reviewed, and staffing is reduced – so the people who remain need to handle more and more duties. Staff must take on more projects, deliverables and targets. They need to handle quality assurance, to consider new issues such as sustainability, and to evaluate information and data coming from many sources such as financials, manufacturing, human resources, customer relationship management and the supply chain.
There have been few products or technical advances that have had as far reaching an impact as the smartphone. The modern era started with Blackberry and Treo, which soon gave way to the iPhone and various Android and Windows models. The Pew Research Center just completed a comprehensive study of how Americans use their smartphones and the results shed light on how Boomers (50-64) are using these devices. Overall, 64% of American adults own a smartphone, up from just 35% in 2011, and 2014 was the first year that the majority of access to the Internet was via mobile platforms.
Looking at the age breakouts, a few things become clear about Boomer smartphone usage. Among them, 54% own smartphones, only 10 points behind the overall adult population. While Boomer phone owners are behind 18-29 (85%) and 30-49 (79%), they have passed the critical 50% mark, and it is easy to see how that will rise over the next few years. Among Boomer smartphone owners: 94% make calls, 92% text, 87% use email, 80% access the internet, and a smaller number access social media (55%), videos (31%) and music (21%).
Any lingering perception that the 50+ populations is not using mobile devices to communicate can be put to rest at the same time there is room to grow for their usage of social, video and music. Boomers are active, but lagging behind the younger groups when it comes to activities such using a smartphone for: accessing information about a health issue (39%), online banking (34%), real estate info (26%), and government services (29%). Boomers are much closer to younger generations when it comes using smartphones to access breaking news (61%), sharing info about local events (60%) and learn about community events (45%).
This week’s marketing news roundup focuses on marketers wasting time on ‘dirty’ data and which email subject lines are most effective.
Data is vital for B2B marketing but it looks like marketers could be wasting their time and effort on dirty data. According to a Spear Marketing Group recent poll, 54% of US B2B marketing executives estimated that over 25% of their marketing database included old, inaccurate, unusable or duplicate leads. Furthermore the majority of respondents described the accuracy of their data as “fair,” or “bad”. This problem also often manifests itself as a barrier to marketing across multiple channels.Econsultancy has found that 42% of marketers say inaccurate contact data is the biggest barrier to multichannel marketing.
‘Dirty’ data is not only wasting marketer’s time, it also affects the bottom line. Experian Data Quality research has found that the cost of inaccurate data has a direct impact on the bottom line of 88% of companies, with the average company losing 12% of its revenue.
Even though marketers have identified this problem, it looks like they’re reluctant to use solutions to overcome it. With 46% of respondents not employing such tools to automatically enrich, append, clean or de-dupe leads before they entered the system.
Email Subject Lines
Email subject lines can determine the success of your campaign. With so many emails flooding into mailboxes, competition is getting stiffer. And no matter how good your email design is, it won’t be seen if your email subject if it’s not engaging. Return Path’s recent study analysed nine million subject lines received by more than nine million subscribers to discover which subject lines are gaining the most success.
You may have often heard that shorter subject lines increases your read rate chances however the study has found no relationship between subject line length and read rate. Subject lines with 61-70 characters had the highest read rate and almost twice the read rate of subject lines with more than 100 characters. Even though the study demonstrates a higher read rate in the study, longer character emails only comprised of just 6% and 3% of the study. While the most commonly used length was 41-50 characters, in one-quarter of emails analysed.
The research discussed that even though there isn’t a relationship between subject line length and read rate it explains marketers should not pay attention to length. Mobile devices display subject lines in different ways and the research suggests that it’s more important to place a CTA at the beginning of a subject line if the audience is primarily mobile.
There are four significant trends making account-based marketing (ABM) a major focus for B2B marketers:
Rising customer expectations are the most disruptive trend in business today. Customers no longer make categorical distinctions between their personal and professional brand relationships. They expect all companies to provide highly valuable personalized experiences all the time. Companies that differentiate their customer relationships on the basis of account-specific insights and responsiveness raise customer expectations and create competitive advantage. Expectations are set very early in the buyer’s journey long before they interact with Sales, so marketing plays a crucial role in demonstrating value add from the very first touch.
Customer acquisition costs have changed dramatically. Saturation is a problem for many technology product categories, especially second platform solutions in the enterprise arena. As segments near or reach saturation, new customer acquisition costs soar and it becomes imperative to more efficiently find new customers, get the most out of existing customer relationships, and defend them from competitors. The scale efficiencies of marketing vs. sales are critical to accomplishing these objectives cost-effectively.
Subscription revenue models dramatically extend the time it takes to recoup cost of sales. Ideally, revenue and profit increase over time, but that is dependent on retention and expansion of the relationship which require constant care and nurturing. As a result, marketing must play a central role in optimizing the ongoing customer relationship.
Technology has enabled an increasing number of account based marketing program components to be scaled beyond a small group of select customers. Online communities, micro sites, personalized content, crowd sourced product features, and other digital elements are easier to offer at scale. As a result, they enable companies to gain additional margin and raise expectations in segments beyond their largest customers. These are the tools the digital marketer must leverage for delivering value to the account.
Media is a key element of any marketing or PR plan. Marketers and PR professionals monitor, create and place content and their messages via different media types in order to expand their audience reach to attract and convert prospects.
Due to technology and the dynamic nature of online communications, media has evolved. As a result, how you use the different types of marketing media to achieve your goals and reap measurable results has changed.
4 Key types of media
In today’s information landscape, 4 key marketing media types have emerged. All 4 key types of media are critical to reaching your maximum potential target market and persuading prospects and retaining customers and fans. (BTW: (Here’s a snapshot of how we consume content and media.)
Full control and discretion over content published. You decide what, when and how to publish your content.
Extends your own brand. This is critical reason to build and distribute content marketing on your own platforms. If you publish your content elsewhere first, ensure that you retain permission to post it on your own website later.
Tends to have a smaller reach, especially compared to third party media, unless you’re an influencer or a top brand. Build your housefile to ensure that you can contact your prospects and audience if other options are closed for reasons beyond your control.
Encompasses any information your organization creates. This includes website, blog, catalog, email newsletters, magazines, product manuals, employee handbooks and investor relations.
Either one-to-many or one-to-one. They generally go from the media owner to individuals who’ve agreed to receive them, customers, employees, investors and the public.